Inbound / Outbound Superintendent

Home Chef • Baltimore, MD

1d • Onsite

About The Position

The Inbound/Outbound Superintendent is responsible for overseeing the efficient operation of the dock area, managing the inbound and outbound shipment processes, and ensuring timely and accurate handling of products. This role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment. The Dock Superintendent will coordinate with various departments to ensure seamless operations and meet company standards for safety, quality, and productivity.

Requirements

• Proficient in Microsoft Office Suite
• Computer proficiency to execute transactions and enter counts/corrections required
• Ability to use handheld data logging equipment required
• Must have supervised at least 10-15 employees.
• Must have 2+ years of warehouse experience in a leadership role
• Employees must be familiar with and become certified to use all P.I.T equipment utilized at the facility within 90 days of employment.

Nice To Haves

• 5S and lean manufacturing principles highly desired.

Responsibilities

• Supervision of Core Warehouse Functions: Demonstrate proficiency in all warehouse functions and processes and ensure compliance with standard procedures on a daily basis. Accountable for maintaining the layout and organization of all warehouse spaces and ensuring the inbound/outbound team is creating and promoting a safe workplace.
• Supervision of Warehouse Personnel: Leading the inbound/outbound team on their shift. Responsibilities include adhering to safety procedures, developing an environment conducive to teamwork, communicating job expectations clearly, building departmental standards for performance, managing attendance reports, conducting rotational check-ins, problem-solving, ensuring immediate and long-term solutions are put in place, escalating issues, ensuring proper training for material movement and SOPs, auditing P.I.T. checklists, ensuring WMS usage, driving accuracy and efficiency, conducting performance evaluations, coaching through positive reinforcement or constructive feedback, developing team leads, and managing scheduling and time off requests with the warehouse manager.
• Inbound/Outbound Operations - Receiving: Monitor receiving activities to ensure accuracy, integrity of product and dock maintenance. Escalate issues with facility spaces or powered industrial trucks. Responsible for WMS compliance from receipt through putaway. Ensure all receiving processes are completed in accordance with SOP. Adapt plans and communicate effectively to the team ad hoc changes or directives. Communicate any variances or issues immediately to the team and all stakeholders. Establish a clear follow-up timeline for root cause analysis. Ensure retraining and additional communication are conducted as needed. Conduct audits of receiving and putaway processes. Provide immediate feedback to team members. Assess efficiency of receiving activities and work with receivers and putaway team to improve efficiency and workflow.
• Inbound/Outbound Operations - Shipping: Conduct check of pallet shipping sheet and admin shipping list to verify documentation. Coordinate with logistics provider to manage pick-ups. Ensure standard processes for tagging, storage, and loading of outbound pallets are followed. Verify all special out-bounds. Audit load sheets. Communicate all doors remaining for pick up. Ensure all corresponding BOLs are completed and uploaded. Log all trailers pick up in pallet shipping sheets. Ensure hourly dock checks are completed. Escalate and communicate any issues to logistics and/or manager.
• Operational Efficiency: Monitor and optimize dock operations to maximize efficiency and reduce downtime. Implement and maintain best practices for dock layout, material handling, and equipment utilization. Ensure 99% putaway accuracy and maintain slotting and rotation for the building. Ensure location accuracy in the warehouse including proper put away, rotation, FEFO management, and proper WMS audits. Manage coordination with other departments for scheduled deliveries, pick-ups, and any discrepancies. Serve as shift level point of contact for logistics providers and other departments. Execute shift handoff. Recommend and assist in implementing operating procedures and promote continuous improvement.
• General Responsibilities: Follow facility GMPs and Safety policies and enforce them. Support the company's efforts to maintain food safety system (SQF) and quality programs as well as HCOS.

Benefits

• Medical, dental, vision, life and disability insurance available
• Paid holidays, sick time and vacation time
• 401k program
• Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed