Inbound Dock Supervisor

Southeastern Freight LinesLittle Rock, AR
Onsite

About The Position

As an Inbound Dock Supervisor, you will be responsible for overseeing all dock operations, including supervising and coordinating dock associates and managing the routing of shipments and the loading/unloading of freight. A key part of the role involves establishing controls to ensure timely closure of Pickup & Delivery (P&D) units and handling special customer requests efficiently. You will also be accountable for P&D loading, ensuring accuracy in stops, weight, and load conditions to meet error-free work requirements for P&D Drivers. The position requires developing and executing effective loss prevention plans within the Service Center, collaborating with personnel and using process improvement methods. You will maintain responsibility for the integrity of P&D loads originating at the Service Center, with a focus on continuous improvement. Additionally, you will plan warehouse and storage area layouts, considering factors like turnover, size, and weight, and determine work procedures, prepare schedules, and expedite workflow. Assigning duties, examining work for exactness and policy conformance, and managing significant risks are also part of the role. Southeastern Freight Lines, a family-founded company established in Columbia, South Carolina in 1950, is an industry-leading provider of LTL (Less Than Truckload) services across the Southeast. The company generates over $1.7 billion in annual revenue with more than 10 million shipments per year, supported by over 8,800 professionals. Southeastern prioritizes serving others first, valuing each other completely, and always doing the right thing.

Requirements

  • High School Diploma or GED
  • At least 2 years of dock or leadership experience or completion of Southeastern’s Management Training Program

Responsibilities

  • Oversee dock operations.
  • Supervise and coordinate the activities of dock associates assigned to the dock and/or yard.
  • Oversee the routing of shipments and loading/unloading of freight.
  • Establish necessary Control to ensure that Pickup & Delivery (P&D) units are closed at agreed-upon times and special customer requests are handled on time every time.
  • Ensure inbound close-out is made to ensure timeliness.
  • Responsible for P&D loading. This includes the amount of stops, amount of weight, and conditions of load where P&D Drivers meet the requirements of error-free work.
  • Responsible for practicing an effective loss prevention plan in the Service Center, through combined efforts of Service Center personnel, cargo claims/loss prevention or designee, and using process improvement as the method of development and execution.
  • Maintain responsibility and accountability for integrity of P&D loads originating at the Service Center with a commitment towards continuous measurable improvement.
  • Plan layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.
  • Determine work procedures, prepare work schedule, and expedites workflow.
  • Assign duties and examine work for exactness, neatness, and conformance to policies and procedures.
  • Responsible for maintaining attention on any significant risks and implementing adequate Control.
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