Inbound Account Executive

Phorest • Philadelphia, PA

21h

About The Position

Phorest is seeking a commercially minded Inbound Account Executive to join its North American Sales team. The role supports salon, spa and beauty business owners who have already expressed interest in Phorest, helping them understand how the company’s software can address their needs and support their businesses.

The Account Executive owns the full sales cycle, from initial qualification and discovery through product demonstrations, negotiation and closing. The position involves managing a steady flow of inbound opportunities, responding quickly, prioritising effectively and converting interest into new business while maintaining a strong customer experience. Experience in medical aesthetics or the wider beauty and wellness space is a bonus as Phorest grows in the MedSpa market.

Phorest is a SaaS company serving hair, beauty and medspa professionals worldwide. Its software and AI-driven tools help businesses manage bookings, payments, marketing, client growth and teams. The company is a Certified B Corp, and 25% of the company is owned by employees.

Requirements

• Ideally, 3–5 years of full-cycle sales experience, preferably in SaaS, B2B technology or a similar environment; candidates demonstrating strong sales performance and potential are also considered.
• A proven record of meeting or exceeding sales targets, converting opportunities and closing new business.
• Experience managing a high volume of sales opportunities and balancing speed, quality and conversion.
• A consultative sales approach, including asking effective questions, listening carefully and identifying appropriate solutions.
• Confidence leading discovery calls, delivering product demonstrations, handling objections and negotiating deals.
• Strong commercial awareness and an ability to understand business owners’ priorities.
• Excellent organisation and time-management skills, with disciplined pipeline management and follow-up.
• Experience using a CRM, such as Salesforce, to manage opportunities and track performance.
• Interest in technology and AI, and willingness to explore new tools and ways of working.
• A self-motivated, proactive approach and comfort taking ownership of results while working toward ambitious goals.
• A growth mindset, openness to feedback and motivation to develop sales skills.
• Genuine interest in helping small and medium-sized businesses succeed.

Nice To Haves

• Experience in medical aesthetics or the wider beauty and wellness space.

Responsibilities

• Manage inbound opportunities across the full sales cycle, from qualification and discovery through product demonstrations, negotiation and closing.
• Respond quickly to prospective customers, qualify opportunities and maintain momentum throughout the sales process.
• Lead discovery conversations with salon and spa owners to understand their business challenges and goals and identify how Phorest can add value.
• Deliver engaging, tailored software demonstrations that show how the platform can help customers save time, grow revenue and improve client experience.
• Communicate the value of Phorest’s appointment management, integrated payments, marketing automation and client retention tools.
• Manage multiple opportunities, prioritise effectively and follow up consistently to maximise conversion while preserving the customer experience.
• Take accountability for performance, maintain accurate CRM records and forecasts, and work toward sales targets.
• Build trust with business owners and decision-makers to help them feel confident choosing Phorest.
• Partner with Marketing, Sales Development, Onboarding and Customer Success to provide a strong experience from first conversation through becoming a customer.
• Use sales tools, data and AI to improve productivity and make the most of each opportunity.
• Stay informed about Phorest products, competitors and the beauty and wellness industry, and continually look for ways to improve.

Benefits

• Fully employer-paid Medical, Dental, Life, AD&D, Short Term Disability, an EAP and wellness perks.
• Access to optional extras, including a 401(k) and upgraded insurance options.
• Career development support, including an in-house Learning and Development/Business coach and online resources such as LinkedIn Learning.
• Regular social events.
• Opportunities to join or champion an Employee Resource Group, club, society or group.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed