In-Store Shopper

Albertsons Companies•Dover, NH
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who place orders online. You move throughout the store picking items, checking product quality, and choosing items as you would for yourself to help ensure orders are accurate and groceries are fresh. You also keep orders organized and ready for pickup or delivery. This includes carefully bagging items, managing substitutions, and coordinating orders for timely handoff to customers. The work involves shopping, packing, and preparing orders in a steady-paced environment that requires moving throughout the store. The role involves assisting customers with pickup orders, using handheld devices and digital order systems, following fulfillment processes and company standards, and complying with safety, sanitation, and dress policies. Employees must be comfortable with changing order volume and priorities, continuous movement, and lifting up to 50 pounds. Availability for early mornings, evenings, weekends, and holidays is required. Albertsons Companies describes itself as a people-oriented food and drug retailer focused on bringing people together around food and inspiring well-being. The company operates more than 2,200 stores across 34 states and the District of Columbia.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Compliance with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, working in different store areas, and lifting up to 50 pounds.
  • Clear and professional communication when assisting customers with pickup orders.
  • Ability to manage multiple orders while maintaining speed and accuracy.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.

Responsibilities

  • Select high-quality products across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order accuracy and freshness.
  • Manage multiple orders, including identifying out-of-stock items and selecting appropriate substitutions.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Coordinate orders and their timely handoff to customers.
  • Assist customers with pickup orders using clear, professional communication.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
  • Coordinate order needs with team members and store department processes.
  • Adapt to changing order volumes and priorities throughout the shift.

Benefits

  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development support from leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Competitive wages paid weekly.
  • Inclusive work culture built on belonging.
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