In-Store Shopper Lead

Albertsons Companies • Spokane Valley, WA

6h • Onsite

About The Position

As a primary contact for customers, the Grocery Home Shopping Department Manager provides friendly, courteous, and helpful service. The Department Manager spends the majority of their time selecting orders and ensuring that the processing/delivery of customers orders are completed to standards and within set timelines. The Department Manager is held accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing cost. Trains, supervises, schedules, and assigns duties to Personal Shoppers. Ensures all equipment is used according to the company standard and manufacturer guidelines in order to ensure safety and minimize damage. Position involves varying levels of pressure where the Department Manager should be able to respond accordingly. The Department Manager must demonstrate excellent motivation and team working skills and be capable of working both on their own and as part of a team. As the In-Store Shopper you will have the opportunity to be the best and select “the best of the best” for our online shoppers. To be successful in the position, you must take pride in your work, care about what is selected for our customers, and be quick on your feet to determine substitute products, if need be. The In-Store Shopper not only helps our online customers but those in our store as well. You’ll gain additional experience through other departments too – when the online orders are slow, you’ll get to spend time helping in other areas – talk about learning & growth opportunities! If you have smiles to share, we'd love to have you on our team.

Requirements

• Takes pride in the work they do, whether big or small.
• Enjoys a team-based, fast-paced environment.
• Agrees that food is central to all our lives.
• Flexible to work in varying departments as needed.
• Helping customers and fellow associates gives them energy.
• Smiling and making others smile is their favorite.
• Eager and willing to learn.
• Being a part of their community matters.

Responsibilities

• Selecting orders and ensuring that the processing/delivery of customers orders are completed to standards and within set timelines.
• Training, supervising, scheduling, and assigning duties to Personal Shoppers.
• Ensuring all equipment is used according to the company standard and manufacturer guidelines in order to ensure safety and minimize damage.
• Selecting the best products for online shoppers.
• Determining substitute products when necessary.
• Helping online customers and in-store customers.
• Spending time helping in other areas when online orders are slow.

Benefits

• Diverse & Inclusive Work Culture
• Competitive Wages
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees