This role involves performing customer service activities, including receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipments. The position also includes serving customers through counter sales in the retail store, conducting warehouse duties such as moving cylinders for customers, and providing sales support to the Outside Sales team. The In-Store Sales representative will evaluate and recommend appropriate products, equipment, and programs, promote add-on sales of gases and high-margin hard goods/accessories, and conduct product demonstrations. Additionally, the role requires maintaining customer records and files, ensuring accurate account setup and pricing, and performing outbound calls to retail and small 'B' customers. The representative will sell products at a minimum discount to achieve target margins and occasionally support additional locations.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED