About The Position

This role is for an In-Store Sales Representative (Casual/Part-Time) with a 3-month contract duration. The primary purpose is to receive and process client walk-in or phone orders, inquiries, and/or issues covering items or products ordered, along with showroom sales and inquiries from walk-in clients. The role is accountable for meeting sales targets associated with Linde Canada's packaged gas business. Linde is a leading global industrial gases and engineering company serving various end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, and the company also delivers state-of-the-art gas processing solutions.

Requirements

  • High school graduate or equivalent experience in an industrial supplies or customer service environment.
  • A work history focusing on customer satisfaction is a pre-requisite
  • Must have the ability to "up sell"
  • Intermediate to advanced knowledge of Microsoft Office Suite
  • Mathematical ability required to calculate prices and gross margins
  • Must be self-motivated and capable of working with minimum supervision

Nice To Haves

  • Applicants preferred to have knowledge of the welding industry, process, etc.
  • Knowledge and/or experience with welding products and processes a desired asset

Responsibilities

  • Responsible for the efficient processing of customer orders, answer and respond to walk-in and telephone sales orders and product inquiries
  • Sell gases and welding products to walk-in and telephone customers
  • Emphasis on "Up selling" gases and other welding products to walk-in customers or over the phone
  • Process all cash, charge, and credit card orders and amending orders for invoicing
  • Maintain local inventory control and manage branch stock including surplus inventory for hard goods and cylinders
  • End of day, week, and month processes (SOX reports, the Big 5 Report, open orders, work bench)
  • Process bank daily deposits and cash reconciliation
  • Accountable for shipping/receiving of customer orders and branch transfers
  • Assist customers with welding applications and products to ensure Linde products meet customer requirements
  • Provide assistance to the Territory Manager(s) in serving accounts

Benefits

  • Accommodations for people with disabilities during the recruitment and selection process
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