In-Store & Online Technical Service Representative (Part Time)

Best Buy Canada • Ottawa, ON

9d • Hybrid

About The Position

In this role, you will provide customers with the great technical support they need. Join us and grow your career with our retail team as an in-store & online technical service representative. As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Requirements

• Must be at least 18 years old
• Computer diagnostic & repair experience
• Enthusiasm to welcome and assist customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment
• Excellent communication skills

Nice To Haves

• Grow your career in development roles (team lead).

Responsibilities

• Upgrade, set up and repair customers’ computers in-store
• Provide technical support online via chat or on the phone
• Recommend appropriate Geek Squad services based on customer needs
• Keep us organized by completing service notes and handling customer property according to guidelines
• Share your passion for tech to create an amazing customer experience

Benefits

• Flexible schedules as per business needs
• Employee discounts on awesome tech
• Competitive compensation and benefits
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed