In-Seat Server | Part-Time | Blue Arena

Oak View Group•Loveland, CO

1d•Onsite

About The Position

An In-Seat Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during arena events. Their primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From greeting guests to the seamless execution of food & beverage delivery, they maintain an acute focus on detail and hospitality. In-Seat Servers work collaboratively with kitchen and event staff to ensure the timely delivery of food and beverage orders, adapt to guest needs in real time, and uphold the ambiance and quality of the event. In-Seat Servers are integral in creating a positive impression of the venue and event host, embodying professionalism, efficiency, and a guest-focused attitude.

Requirements

Minimum of 6 months working in a fast-paced, high-volume food service environment is preferred.
High school diploma, G.E.D., or related food service job experience.
Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
Ability to safely walk up and down stairs while carrying food and beverage items.
Ability to work in a team-oriented, fast-paced, event-driven environment.
Ability to work independently as needed.
Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.

Responsibilities

Maintains knowledge of the menu and any special items being offered.
Provides quick, attentive, friendly, and professional service to guests and is able to communicate clearly with all customers.
Ensures that food items are served at the proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
Ensures neat presentation of all ordered items, with no spill-over.
Remains visible and attentive throughout the event.
Maintains availability to work during many peak periods.
Maintains high responsiveness to customer desires and requests.
Maintains a professional and clean appearance.
Manages POS system to place orders and collect payment.
Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff to improve communication and coordination so that patrons may be impressed by their dining experience.
Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered.