In-Seat Hawker – Raymond James Stadium

ASM GlobalTampa, FL
Onsite

About The Position

Legends Global, formed by two powerhouse companies, redefines excellence in sports, entertainment, and live events. They offer end-to-end solutions from venue development to hospitality, utilizing a 360-degree, data-driven approach. Legends Global is a world leader in venue management and live event production, overseeing over 350 iconic venues. The organization is dedicated to fostering an inclusive, innovative environment guided by values of respect, integrity, and accountability. Legends Global Hospitality is renowned for exceptional dining experiences, from five-star feasts to local eats. At Raymond James Stadium, home to the Tampa Bay Buccaneers, Legends serves as the official hospitality partner, managing food and beverage programs for all game days, concerts, special events, and activations for the iconic Pirate Ship. The In-Seat Hawker, Local Eats role is crucial for providing legendary service to guests by accurately completing orders around the venue in a friendly and pleasant manner, while strictly adhering to all venue and state alcohol policies. This position aims to elevate the fan experience through unparalleled guest service and pride.

Requirements

  • Must be available for all Tampa Bay Buccaneers, USF and major stadium events such as concerts and dirt events.
  • Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays.
  • Attention to detail, time management, organizational and collaboration skills.
  • Must have excellent knowledge of beverage preparations, service standards, guest relations and etiquette.
  • Previous vendor experience in a high-volume environment.
  • Must be successfully complete food safety and TEAM (alcohol service) certifications.
  • Must be able to work independently with limited supervision and in collaboration with others.
  • Demonstrates excellent customer service skills.
  • Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.
  • Command of the English language both written and verbal.

Nice To Haves

  • Multilingual an advantage

Responsibilities

  • Maintains consistency in attitude and behavior.
  • Works to make a specific impression on our clients.
  • Approaches all tasks with a “can-do” attitude.
  • Presents a cheerful, positive manner.
  • Shows initiative and takes action with an appropriate level of independence.
  • Walking and aggressively selling product throughout the seats areas.
  • Offer the highest level of customer service to internal and external guests.
  • Maintain a professional attitude and appearance.
  • Product knowledge and stock replenishment.
  • Responsible for inventory control.
  • Able to transfer high energy into sales.
  • Able to do math without a cash drawer.
  • Able to work under pressure.
  • Effective interpersonal and oral communication skills.

Benefits

  • Inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners.
  • Workplace guided by values of respect, integrity, and accountability where everyone can succeed.
  • Work Experience includes culture, core values, company meetings, commitment to sustainability, and recognition programs.
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