Fiserv Forum - In-Seat Event Level Server

Compass Group•Milwaukee, WI

1d•$19•Onsite

About The Position

This is a part-time, event-based position in partnership with Fiserv Forum, Milwaukee Bucks, and Marquette Eagles. The role offers a competitive wage of $18.70/hr and is a union position. Levy, a leader in the Food, Beverage, and Retail industry, is looking for team members who can learn, grow, and be part of a great team. Team member perks include Instapay (early access to wages) and high-interest savings through the EVEN app.

Requirements

1-3 years of serving experience in an upscale and high-volume capacity
Lifts and transports up to 30 lbs.
Frequently reaches, lifts, stoops, bends and cleans to maintain service areas
Walks and stands during entire shift
English reading, writing and math skills required
Must be of legal age to serve alcohol and possess any required certifications
Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
Able to communicate effectively with managers, guests and teammates by speaking and comprehending English

Nice To Haves

At least 1 year of serving experience in an upscale and/or high-volume environment
Able to maintain professionalism and discretion to complete job duties while in a high-profile VIP environment
Able to provide friendly and efficient service to meet VIP guest expectations and needs
Ability to act with sense of urgency
High level attention to detail
Able to accurately use and understand POS systems
Previous bartending experience
Adheres to all location appearance guidelines
Upholding proper grooming and uniform/dressing standards
Must be ServSafe certified

Responsibilities

Completes steps of service to ensure utmost guest satisfaction
Establishes rapport with guests/members
Effectively uses suggestive and upselling techniques
Always exceeds guest expectations
Adheres to location appearance guidelines
Acts with a sense of urgency and provides friendly, efficient service to teammates and guests
Understands and can describe menu offerings, packaging/presentation and pricing
Responds to guest needs and requests
Maintains service areas
Follows cash handling and tip reporting guidelines
Employs good safety and sanitation practices
Follows responsible alcohol service policies
Accurately uses POS system
Thoroughly completes all station set-up and breakdown responsibilities
Communicates guest issues to management
Adheres to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook
Displays a positive attitude toward teammates and managers
Helps fellow employees whenever necessary
Always on time and ready to perform all required duties