In-Room Dining Server

Four Seasons • Boston, MA

5d • Onsite

About The Position

Four Seasons is seeking individuals who are passionate about hospitality and possess a keen attention to detail to join their Room Dining team as an In-Room Dining Server. This role involves providing exceptional service to guests by delivering food orders, describing menu items, and anticipating guest needs. The position is located at the Four Seasons Hotel One Dalton Street, Boston, a Forbes Five-Star team.

Requirements

• High School education or equivalent experience
• Minimum 1-year food service or related work
• Tip Certified
• Ability to carry and balance a tray
• Positive attitude and willing to learn is must
• Requires reading, writing and oral proficiency in the English language
• Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Responsibilities

• Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
• Deliver food orders including any special needs or requests such as amenities to the guest room and in their residences in a timely manner, check completed kitchen orders with the order taker or guest’s original order.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Ability to work, weekend, overnights and holidays; will be overnight relief and will need to work 2 overnight shifts in the week.

Benefits

• Hourly Rate: $18.19
• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• Complimentary Life insurance
• MATCHED 401(k) Retirement Plan after 1 year
• COMPLIMENTARY and DISCOUNTED Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Laundry
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED