In-Room Dining Server (Part Time) - Pendry Chicago
About The Position
At Pendry Chicago, we are looking for passionate individuals to join our team as In-Room Dining Servers. This role is more than just a job; it's an opportunity to be a creator of authentic, personalized experiences, empowering you to think creatively, discover career growth, and have fun while crafting lasting moments for our guests. Working at Pendry Chicago is a way of life where associates are empowered to think creatively, grow their talents, have fun, and follow their passion in creating memorable guest experiences. Opportunities for career growth and training programs are abundant, encouraging continuous learning and advancement.
Requirements
- Ability to work a flexible schedule, including weekends and holidays
- Ability to collaborate in a team environment
- Basic communication skills
- One year minimum of experience in food and beverage operations
- Prior micros or other systems experience
- Luxury hotel experience
Nice To Haves
- Passionate about spirits, wine, and food
- Personable and love engaging with guests
- Open to learning, developing, and growing both yourself, personally, and helping others do the same
- Trustworthy and have integrity
Responsibilities
- Ensure food and beverages are being served in a professional and timely manner
- Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
- Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
- Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
- Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
- Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
- Adhere to all cleaning and safety standards
- Attend daily pre-shift meeting
- Consistently follow the food & beverage sequence of service with the utmost attention to detail
- Deliver on guests’ expectations and have the desire to create WOW moments
- Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs
Benefits
- Free meals
- Free uniforms and cleaning
- Ongoing community outreach events
- Hotel discounts
- Associates’ events throughout the year
- Healthcare benefits
- 401k retirement plan with company matching
- Paid Time Off (Sick Time)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
