F&B Room Service - In Room Dining Server PM

Omni Hotels & Spas • New York, NY

5d • Onsite

About The Position

Greet guests when entering the rooms with a pleasant smile and superior customer service. Set up according to type of event and service standards. Take orders and answer questions/offer suggestions on menu selections. Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. Record transaction in MICROS system at time of order. Present accurate check to guest and process payment. Maintain cleanliness of work areas throughout the day. Clean and set up. Complete closing duties.

Requirements

• 1+ years of food/beverage service preferred.
• Knowledge of food and beverage service.
• Good verbal and written skills.
• Ability to work well under pressure.
• Good up-selling skills.
• Self-motivated, flexible and reliable.
• Honest and dependable.
• Great customer service and a positive attitude.
• Must be TIPS certified.

Nice To Haves

• Knowledge of Micros preferred.

Responsibilities

• Greet guests with a pleasant smile and superior customer service.
• Set up according to type of event and service standards.
• Take orders and answer questions/offer suggestions on menu selections.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
• Record transactions in MICROS system at time of order.
• Present accurate check to guest and process payment.
• Maintain cleanliness of work areas throughout the day.
• Clean and set up.
• Complete closing duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed