In Room Dining Server
SOUTHALL FARM & INN•Franklin, TN
•Onsite
About The Position
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The In Room Dining Server will be responsible for providing a transcendent in room dining experience for our Inn and Cottage guests.
Requirements
- Customer service experience
- Excellent verbal communication skills
- Strong organizational skills
- Team player
- Attention to detail
- Strong problem-solving skills
- High School Diploma
- Must be able to push, pull and lift 50 lbs.
- Available to work weekends, evenings and/or holidays
- Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions
Responsibilities
- Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality
- Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards
- Complete break down, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
- Anticipate guest needs, assess satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals
- Perform additional duties and projects as assigned by Southall Leadership
Benefits
- Competitive compensation package
- Medical, dental, vision, short and long-term disability, company-provided life insurance
- Generous paid time off accruals
- 9 paid holidays annually
- 401k and company match
- Education reimbursement
- Best-in-class Employee Assistance Program
- Free weekly outdoor activities and wellness classes
- 30% internal discounts
- Fresh and free daily meal
- Bountiful internal growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
