In-Room Dining Server

Gurney's Inn Resort & SpaMontauk, NY
$17Onsite

About The Position

The In-Room Dining Server is critical to the guest experience, delivering meals and in-room dining requests with seamless, efficient service, ensuring every order is handled with precision, warmth, and attention to detail.

Requirements

  • Previous experience in hospitality, call center, or restaurant operations preferred
  • Strong communication skills with a professional phone demeanor
  • Experience with POS systems, preferably Simphony, is a plus
  • Ability to multitask in a fast-paced, high-volume luxury environment
  • Strong attention to detail and organizational skills

Nice To Haves

  • Previous experience in hospitality, housekeeping, or food & beverage preferred
  • Familiarity with POS systems (Simphony experience is a plus)
  • Strong attention to detail and accuracy
  • Ability to work independently and manage time efficiently
  • Good communication and organizational skills
  • Ability to lift, carry, and move supplies (up to ~25–30 lbs) and be on your feet for extended periods

Responsibilities

  • Service guest rooms daily to inspect minibar consumption
  • Accurately record and charge consumed food and beverage items using the Simphony POS system (room charges)
  • Restock minibar items to established standards and presentation guidelines
  • Monitor expiration dates and ensure product quality at all times
  • Maintain cleanliness and organization of minibar storage and carts
  • Track inventory usage and report stock levels to management on a weekly basis
  • Communicate any discrepancies, maintenance issues, or guest concerns promptly
  • Follow all resort policies, safety procedures, and health regulations

Benefits

  • Employee discounts on resort amenities and services.
  • Opportunities for career advancement within the resort.
  • Positive and dynamic team environment.
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