In- Reach Navigator

Change Grow LiveSummerville, SC
£27,861 - £32,002Onsite

About The Position

Change Grow Live is a charity dedicated to helping people change the direction of their lives, grow as individuals, and live life to its full potential. The Brighton and Hove Street Outreach Service is recruiting one full-time In-Reach Navigator to join the team. This will be a fixed-term contract until March 2027. The In-Reach Navigator will support service users who have been temporarily accommodated by the Street Outreach team. You will help these individuals towards their longer-term accommodation goals. The role aims to ensure individuals do not return to rough sleeping. Good communication skills, team-working and an understanding of the issues faced by people experiencing homelessness or vulnerable individuals is essential. Having good knowledge of the city and good partnership links is desirable.

Requirements

  • Experience or understanding of the needs and challenges facing people experiencing homelessness
  • In-depth knowledge of at least one of the following: substance misuse, alcohol misuse, mental health, housing law, supporting clients with NRPF
  • Experience working with individuals with multiple and complex needs
  • The ability to work with confidence and patience with clients unwilling to engage with services and those that exhibit challenging behaviour, including setting boundaries and managing conflict constructively
  • Knowledge of safeguarding procedures applicable to children and vulnerable adults
  • Confidence to build and maintain relationships with a wide range of services, representing the organisation and creating effective pathways
  • Ability to manage and plan own workload to meet deadlines and targets
  • Ability to critically reflect and evaluate interventions, service delivery and areas for development
  • Confidence to work autonomously as well as part of the team
  • Ability to write reports, complete forms and keep full and accurate records
  • Must already have the right to work in the UK at the time of application.
  • Applicants must not require visa sponsorship.

Nice To Haves

  • Good knowledge of the city
  • Good partnership links

Responsibilities

  • Offer emotional and practical support to clients in the hotel provision
  • Support clients with no local connection to Brighton to find suitable move-on accommodation elsewhere in the UK within a short timeframe
  • Work closely with drug and alcohol teams to ensure that clients can access treatment if required.
  • Work proactively to ensure that clients have access to ongoing healthcare
  • Use creative interventions to support clients to maintain accommodation and prevent a return to rough sleeping
  • Work closely with local authorities and housing providers across the UK and abroad, to maximise accommodation opportunities for individuals with no local connection to Brighton & Hove.
  • Convene and contribute to service user case conferences where appropriate.
  • Attend weekly team meetings and reflective practice with the street outreach team.
  • Work closely with all partner services in Brighton and Hove, sharing appropriate information and ensuring that action plans are carried through.
  • Represent the team at external forums where appropriate, if requested to do so.

Benefits

  • 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
  • Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
  • Contributory pension scheme
  • Several benefits incl. discounts for shopping, cinema, holidays, etc.
  • A friendly and supportive team
  • Training, career development & progression opportunities
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