In-Office-Dispensing Pharmacy Technician

Ironwood Cancer and Research Centers•Chandler, AZ

15h•Onsite

About The Position

Ironwood Cancer & Research Centers is seeking a detail-driven In-Office Dispensing Pharmacy Technician to help patients access needed medications. The role supports cancer and other patients by processing prescriptions, coordinating insurance coverage and authorizations, resolving billing issues, and providing patient-focused service. The technician must follow safety and regulatory standards, maintain HIPAA compliance, and keep documentation audit-ready. The position requires willingness to travel to other Ironwood locations.

Requirements

Active Arizona Pharmacy Technician License (required).
CPhT certification (required).
At least 1 year of pharmacy technician experience in retail or in-office settings.
Strong knowledge of insurance billing, prior authorizations, and pharmacy operations.
Excellent attention to detail and ability to thrive in a fast-paced environment.
Compassionate, patient-first mindset.
Willingness to travel to other Ironwood locations.

Responsibilities

Process prescriptions and verify insurance eligibility.
Prepare and dispense medications in compliance with safety and regulatory standards.
Manage prior authorizations and re-authorizations to help avoid treatment delays.
Partner with providers, billing teams, and payors to resolve claims and coverage issues.
Help patients understand their financial responsibilities and explore assistance options.
Investigate denied or unpaid claims and take action to resolve them.
Stay current on insurance requirements, contracts, and payer updates.
Maintain HIPAA compliance and audit-ready documentation.
Provide exceptional customer service to patients and healthcare teams.
Travel to other Ironwood locations as needed.