In-House Service Technician

Nestle Operational Services Worldwide SA•Thonotosassa, FL

4d•Onsite

About The Position

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship. The In-House Service Technician is responsible for refurbishment including assembly and/or disassembly of dispensing equipment using Bill of Materials, parts assembly requirement list, as well as written and verbal instruction. Must be a team player, yet be able to work without close supervision on project related-tasks. Requires ability to manage inventory levels for related projects and communicate well both orally and in writing in a clear and concise manner. In addition, they will also be responsible for assisting the Field Service Operations by supporting equipment and parts availability and supply. They will also be responsible for shipping, receiving and inventory management at the site. Shop Technician will also assist with making field calls to support Field Service Technician with installations, removals or parts delivery/pick-up or to provide service support.

Requirements

One year certificate from college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience
Familiarity with shipping, warehouse practices and handling methods preferred
Prior assembly, plumbing, refrigeration, and/or electrical experience preferred
Experience with Bill of Materials documents preferred
Able to pass forklift certification process (both written and driving tests)
Have a valid driver’s license and be able to drive company vehicle occasionally
Basic knowledge of Microsoft Office and ability to communicate via email
Frequently required to lift up to 50lbs.
Strong interpersonal skills, ability to work successfully with a team
Self-motivated, well-organized and detail-oriented
Read and understand standard and metric measurement systems
Ability to work independently with minimum supervision
Flexibility to adapt to changing business priorities
Flexibility to work overtime and occasionally be on-call during weekends

Responsibilities

Refurbishment including assembly and/or disassembly of dispensing equipment
Wash parts and equipment to prepare for refurbishment
Test dispensing equipment to ensure proper operation
Read and interpret drawings and Bill of Materials documents
Use common hand tools, as well as some specialized electro-mechanical tools
Communicate clearly and concisely both orally and in writing
Work as part of a team and be able to work without close supervision
Maintain a clean and safe work environment
Build and process sub-assembly shop orders
Complete service ticket documentation (changed from paperwork) accurately and on time
Responsible for inventory management for site
Provide technical support on dispensing equipment for Field Technicians
Other duties as assigned