In House Marketing Rep
Hilton Grand Vacations•Myrtle Beach, SC
•Onsite
About The Position
Hilton Grand Vacations is seeking Marketing Sales Professionals to join their Myrtle Beach team. This role involves engaging with potential Club Members, explaining the benefits of the vacation ownership program, and contributing to exceptional guest experiences. The company offers high-income potential for top performers and opportunities for growth within a world-class sales team. Myrtle Beach is highlighted as a growing coastal region with a high quality of life and a thriving business community.
Requirements
- Minimum of 1-2 years of face-to-face experience in sales or F&B with a track record of success.
- Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.
- Ability to work a flexible schedule, including weekends and holidays.
- Professional appearance and demeanor.
- Be motivated and a self-starter.
- Detailed understanding of the local area.
- Ability to accept rejection in a proactive manner.
- Coachable, quick learner, and open to feedback.
- Excellent interpersonal and guest relations skills.
Responsibilities
- Responds to guests in a timely manner and represents HGV’s Cultural Values.
- Maintains a positive demeanor with everyone at all times.
- Develop professional relationships with hotel staff and adhere to protocol standards.
- Distribute approved promotional information and incentives to guests that meet tour site qualifications.
- Ensures paperwork is completed accurately and disposition is entered in the CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour.
- Confirms appointments with guests to ensure tour shows for presentation.
- Reviews production reports and notifies manager of any challenges.
- Follows gifting procedures to ensure costs are met monthly.
- Maintains established Minimum Performance Standard on monthly basis.
- Provides information to Fulfilment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour.
Benefits
- Medical
- Dental
- Vision
- 401(k) with Employer matching
- Employee Stock Purchase Program
- Paid Time Off (PTO)
- Go Hilton Team Member Travel Program
- Perks at Work Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
