In-house Marketing Rep

Spinnaker Resorts•Ormond Beach, FL

1d•Onsite

About The Position

The In-House Marketing Representative is responsible for on-site tour generation at timeshare check-in, on-site tour generation via telephone, and on-site promotional events for the purpose of timeshare solicitation.

Requirements

Ability to effectively deal with people and situations.
Ability to communicate effectively, both orally and in writing
Excellent phone etiquette
Proficient with Microsoft Office
Type 30+ words per minute
Ability to establish priorities, work independently, and proceed with objectives without supervision.
Ability to handle and resolve recurring problems.

Nice To Haves

Knowledge of Spinnaker Resorts and or the timeshare industry
Prior experience in Sales/Customer Service

Responsibilities

Representing sales/marketing at check-in on Saturday and Sunday
Booking owners and guests at check-in for a timeshare tour with our in-house department
Booking owners and guests via telephone for a timeshare tour with our in-house department
Book owner leads for Bounce Back packages and road shows through face-to-face interaction and by phone
Providing concierge services to our owners and guests at check-in and via telephone
Assisting owners and guests with issues by referring information to engineering and owner services
Entering all booking data into SPI for generating tour arrival reports
Planning, hosting and/or attending two or three events throughout the week such as a breakfast, BBQ’s, cocktail party, orientations for the owners and guests.
Creating and delivering invitations and other correspondence to the timeshare villas for the purpose of generating tours
Maintaining levels of tour volume, gifting limits, and penetration goals as dictated by management.
Performing other related duties & special projects as requested

Benefits

Weekly Pay and Direct Deposit
Health Insurance (Medical/Vision/Dental)
Company-Paid Life Insurance
Paid Time Off (PTO) Program
Paid Vacation and Holiday Pay
401 (K) Retirement Plan with a Company Match (based on eligibility)
Employee Wellness Programs
Fitness Center Reimbursement
Ongoing Professional Development Opportunities
Employee Family & Friends Discounted Stays
Various Employee Discounts (Local Businesses and National Retailers)
Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
Company-Supplied Uniforms and Equipment (Applicable Positions)
Flexible Work Schedules