In-Home Scheduler

Volunteers of America•Lanham, MD

4d•$45,000 - $55,000•Onsite

About The Position

The Home Care Scheduler is to provide efficient administrative services to the PACE Home Care department, resulting in the delivery of excellent internal customer service. To ensure all home care services approved by the IDT are scheduled efficiently to meet the needs of PACE participants.

Requirements

High School Diploma or GED required
Hold a current certificate in Basic Life Support, or obtain within thirty (30) days of hire
Minimum two (2) years administrative experience
Proficiency in Microsoft Word, Microsoft Excel, Power Point, E-mail and the Internet

Nice To Haves

C.N.A. license is preferred.
one-year staffing/scheduling and/or caregiving experience preferred.

Responsibilities

Monitor completion of home care tasks and shifts. Report any concerns related to attendance and performance to Home Care Manager and Personal Care Services Supervisor.
Oversee the staffing process; develop, maintain and update the Home Care schedule one-month in advance; coordinate referrals to contracted agency when approved by Home Care Manager; Report use of agency staff to Home Care Manager and assist with monitoring utilization of agency staff to meet home care needs.
Ensure participant home care schedules are accurate and up to date consistently reflecting care needs outlined in IDT approved plan of care.
Develop and maintain a good rapport with Home Care Staff and coordinate schedules per availability provided by Personal Care Services Supervisor.
Provide clerical support and assisting in various projects for Home Care.
Maintaining medical records including tracking, filing and data entry.
Perform routine sites visits as needed. May cover acute visits and backfill when scheduled staff are unavailable.