In-Home Sales & Tech Support (Part Time)

Asurion•Virginia Beach, VA

3d•Onsite

About The Position

This is a local, in-home field role requiring daily travel to customer residences. The role is part-time, with a schedule of 5 evenings per week, typically from 4:05 PM to 9:00 PM (or 8:00 PM in WA/CA/CO postings). This entry-level position is ideal for individuals starting their careers who enjoy interacting with people and desire hands-on sales experience. As an In-Home Sales & Tech Support, you will be responsible for assisting customers through the Serve, Solve, Sell™ approach. The role includes paid training to prepare you for independent work in the field, where you will learn about products, gain sales experience, and develop skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will be provided to support professional growth.

Requirements

Comfortable working in a sales environment with set targets
A valid driver’s license and satisfactory driving record with at least 1 year driving experience
Ability to provide proof of valid car insurance (excluded: Manhattan)
A personal vehicle (excluding motorcycles)
A personal cellphone
Must be comfortable working around household pets
Efficient, adaptable, goal-oriented and persuasive communication skills
Open-minded with a passion for learning a wide range of skills
Naturally outgoing individual who thrives in human interaction

Responsibilities

Meet customers in-home, in-office, or wherever they are.
Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
Utilize expertise to address and resolve customers’ tech issues, providing an understandable solution.
Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
Offer tailored solutions to customers by leveraging Asurion’s growing range of products.
Listen actively to identify customer needs and position products uniquely to meet those needs.
Use strong negotiation and communications skills to make a smooth pivot and achieve sales targets.