In-Home Sales & Tech Support (Part Time)

AsurionRichmond, VA
Onsite

About The Position

This is a local, in-home field role requiring daily travel to customer residences. The role is part-time, with a pay rate of $21.00 hourly plus mileage reimbursement, a phone stipend, and sales commission. The schedule is 5 evenings per week, from 4:05 pm to 9:00 pm. This entry-level position is ideal for individuals starting their careers who enjoy interacting with people and desire hands-on sales experience. As an In-Home Sales & Tech Support, you will be responsible for assisting customers through the Serve, Solve, Sell™ approach. The role includes paid training to prepare you for independent work in the field, where you will learn products, gain sales experience, and develop skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will be provided to support professional growth.

Requirements

  • Comfortable working in a sales environment with set targets
  • A valid driver’s license and satisfactory driving record with at least 1 year driving experience
  • Ability to provide proof of valid car insurance (excluded: Manhattan)
  • A personal vehicle (excluding motorcycles).
  • A personal cellphone to keep in the know while on the job
  • Must be comfortable working around household pets
  • Efficient, adaptable, goal-oriented and persuasive communication skills
  • Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
  • Naturally outgoing individual who thrives in human interaction

Nice To Haves

  • Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

Responsibilities

  • Meet customers in-home, in-office, or wherever they are.
  • Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
  • Utilize expertise to address and resolve customers’ tech issues, providing an understandable solution.
  • Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
  • Leverage Asurion’s growing range of products to offer tailored solutions to customers.
  • Listen actively to identify customer needs and position products uniquely to meet those needs.
  • Use strong negotiation and communications skills to make a smooth pivot and achieve sales targets.

Benefits

  • Mileage reimbursement
  • Phone stipend
  • Sales commission
  • 3 weeks paid training
  • Base hourly rate is guaranteed for all hours worked and paid bi-weekly.
  • Earned pay can now be accessed early!
  • Uncapped commissions based on your sales performance paid bi-weekly
  • Mileage reimbursement based on IRS guidelines paid weekly
  • 35 dollar phone stipend paid monthly
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