In-Home Sales Representative - Chicago- Stiltz Homelifts

Stiltz Inc.•Northbrook, IL

13d•Onsite

About The Position

As the In-Home Sales Representative for Stiltz Homelifts in our Chicago location, you will be responsible for conducting in-home consultations with potential customers, assessing their needs, and recommending the most suitable lift solutions and locations to meet their requirements. This role requires excellent communication skills, a customer-centric approach, and a passion for improving the lives of homeowners through innovative home lift solutions. At Stiltz Homelifts, we’re not just selling homelifts— we’re empowering individuals to age in place, providing life-changing solutions that allow people to remain independent in their homes. Our products change lives by restoring access to the full home and providing peace of mind to families across the country. Stiltz offers meaningful career opportunities for driven, result-oriented professionals who want to make an impact while building a long-term career. With an established national partner network and expanding direct-to-consumer locations across the U.S., growth is a constant.

Requirements

Proven track record of success in in-home sales or a related field, preferably in the home improvement or accessibility industry.
Strong communication, interpersonal and presentation skills.
Ability to build rapport, establish trust, understand and address customers’ needs effectively.
General Construction knowledge.
Experience using CRM software and other sales tools.
Understanding of local and state coding and permitting laws for construction and elevators.
Willingness to travel to customer locations, Stiltz, Inc.’s corporate office for continued training, and on-site training with seasoned sales representatives.
Valid driver's license and clean driving record.
Ability to work flexible hours, including evenings and weekends, to accommodate customer schedules.

Responsibilities

Conduct in-home consultations with potential customers to assess their accessibility needs and discuss the benefits of Stiltz Homelifts products.
Present product demonstrations and educate customers on the features, benefits and installation process of our lift solutions.
Provide personalized recommendations for location of product and quotations.
Maintain accurate records of sales activities, including customer interactions, quotations, and sales orders in the CRM system.
Provide exceptional customer service and support throughout the sales process and beyond.
Address customer questions, concerns, and objections in a professional and knowledgeable manner.
Collaborate with internal teams, including sales support and installation technicians and Stiltz headquarters, to ensure seamless customer experience.
Provide accurate measurements of customer approved installation site.
Follow up with customers to answer any additional questions, finalize details and schedule installations.
Stay informed about industry trends, competitor activities and market developments to identify new sales opportunities.
Follow up with leads and maintain regular communication to nurture potential sales.
Close sales and manage the necessary documentation, including contracts and payment processing.