In-Home Estimator/Bilingual Sales Consultant (Company Car Provided)

Molly Maid of Chicago North Shore•Skokie, IL

30d•$20 - $26•Onsite

About The Position

Our amazing team is looking for a new In-Home Estimator/Bilingual Sales Consultant! This is a full-time position with a base rate of $20/hr, with the opportunity to earn up to $26/hr or more with an attractive incentive program after a 90-day probationary period. There are no nights, weekends, or holidays. Paid Time Off (PTO) and Holiday Pay are provided after the 90-day probationary period. A company car, gas, and insurance are provided during the workday. Bilingual English/Spanish is required. Prior customer service, sales, or cleaning experience is preferred but not required.

Requirements

Legally authorized to work in the United States
Bilingual English/Spanish is required
Complete a background check
Valid Driver’s License
Available to work Monday through Friday, 8:30am to 5pm.
Comfortable with a computer and technology
Strong interpersonal, oral and written communication skills.
Reliable and self-motivated
Ability to multi-task, prioritize, and manage time effectively.

Nice To Haves

Prior cleaning, sales, or supervisory experience highly preferred
Prior customer service, sales or cleaning experience preferred but not required
Feel energized when talking with customers over the phone.
Can ‘work with anyone’ and get along well with different types of people.
Take pride in attention to detail and a job well done.

Responsibilities

Perform onsite customer estimates using a proven sales system and knowledge of cleaning quality to provide price estimates.
Return customer calls and respond to customer complaints.
Answer phone calls, book estimates and cleans for customers.
Communicate with customers and leads in a friendly, positive, and professional manner.
Identify and assess customer needs through managing phone, email and other communication channels.
Cheerfully resolve customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution.
Train and grow professionally as the business grows.