In-Home Design Consultant

Terrafirma Foundation Repair•Tumwater, WA

11d•Onsite

About The Position

TerraFirma has been the Pacific Northwest's trusted name in foundation repair, basement waterproofing, crawl space encapsulation, and concrete repair since 2005. We're locally owned and operated. We don't just fix homes, we protect families, and our System Design Specialists are the trusted advisors who make that promise in the customer's living room. This is consultative, in-home sales with substance behind it: you'll assess real structural problems, design the fix, and present it to homeowners who already asked us to come. Company-scheduled appointments — no door-knocking, no buying your own leads.

Requirements

Sales experience — in-home or consultative sales strongly preferred; we'll train the right person on our systems
Strong communication, listening, and presentation skills
Self-motivated, goal-oriented, and resilient under rejection
Comfortable navigating crawl spaces, basements, and uneven terrain during assessments
Valid driver's license and ability to meet company vehicle insurance requirements
Willingness to work evenings and Saturdays as needed

Responsibilities

Conduct thorough assessments of foundation, crawl space, and waterproofing conditions at customer homes
Design and present customized solutions that address the homeowner's specific needs
Close sales with integrity, professionalism, and a focus on the customer's long-term wellbeing
Meet or exceed individual revenue targets and close-rate benchmarks
Deliver a remarkable in-home experience from arrival to departure
Explain findings, solution designs, and investment in plain, accessible language
Follow up on unsold proposals within defined timelines
Represent TerraFirma as a trustworthy expert and advocate for the homeowner
Accurately document all appointments, proposals, and follow-up activity in i360
Complete all pre- and post-appointment paperwork promptly