In-Custody Program Coordinator-CalAIM

County of Yolo•Woodland, CA

4d•Onsite

About The Position

The County of Yolo Sheriff's Office is recruiting to fill one (1) regular, Limited-Term position in the class of In-Custody Program Coordinator CalAIM. This position will lead the implementation, coordination, and evaluation of California's CalAIM Justice-Involved initiative within the Yolo County Jail. The Program Coordinator will oversee healthcare, behavioral health, and community support services provided to eligible incarcerated individuals during qualifying periods of custody. Working within a secure correctional environment, this position serves as the primary liaison between custody staff, healthcare providers, managed care plans, community-based organizations, and county partners to ensure compliance with CalAIM requirements and continuity of care. This position is based primarily within a locked detention facility and requires regular interaction with incarcerated individuals, including those with complex medical, behavioral health, substance use, and social service needs. The successful candidate must be comfortable working in a correctional setting, building collaborative partnerships, navigating complex systems, and developing innovative solutions that improve outcomes for justice-involved individuals. This is a unique opportunity to help build and shape a new county program that improves healthcare access, care coordination, and successful community reintegration for incarcerated individuals. The Limited-Term position will run for a 2 year period.

Requirements

Bachelor’s degree from an accredited college or university, preferably with a major in Business Administration, Criminal Justice, Behavioral/Social Sciences, Social Work, or related field; AND Five (5) years of professional-level experience administering the delivery of health, mental health, and/or social services programs for in-custody or underserved and/or disadvantaged clients.
A master's degree in a related field may substitute for one (1) year of experience.
Possess and maintain a valid California driver's license, Class C or higher.
Principles, procedures, strategies, and practices of program development, administration, and management.
Federal, state, and local laws, codes, and regulations related to assigned programs, functions, principles, and practices of evidence-based and evidence-informed treatment programs.
Research and design, including data analysis, performance measurement, and evaluation methodologies for health and re-entry.
Principles and practices of supervision, discipline, leadership, team building, organization, mentoring, conflict resolution, and/or training.
Principles of program budgeting, including public and private funding sources, cost analysis, and fiscal management, including funding sources and basic marketing and community program promotion; resources and functions of community organizations.
English composition, spelling, grammar, and punctuation for both written and oral communications.
Public sector grant and contract development, administration, compliance monitoring, and funding acquisition strategies.
Advocacy that prioritizes the empowerment of in-custody and underserved and/or disadvantaged clients and communities, including, but not limited to, self and community advocacy, leadership development, and other capacity-building activities.
Select, supervise, evaluate, train, and develop staff; organize and manage the work of others; investigate and resolve conflicts and disciplinary issues.
Plan, manage, and complete complex work assignments; evaluate program effectiveness and make modifications as needed.
Communicate clearly and concisely, both verbally and in writing, including professional report writing, data presentation, and preparation of administrative and statistical analyses.
Work independently or with a culturally/ethnically diverse team.
Maintain confidentiality, accurate documentation, records, and information per pertinent laws and regulations, exercise discretion in handling Criminal Justice and other confidential information.
Analyze complex data and translate findings into program and operational improvements.
Design and prepare promotional programs and public information materials.
Represent the Sheriff’s Office or County in a professional and culturally competent manner.
Implement relationship-building strategies, particularly with underrepresented communities or groups, including being sensitive to social, economic, and cultural differences.
Use modern office equipment and related software applications to perform work activities.
Work effectively in a locked facility with the Justice-involved community in a manner that does not result in harm to the client or incumbent.

Nice To Haves

Experience administering healthcare, behavioral health, social service, reentry, or correctional programs serving vulnerable populations.
Ability to work effectively within a secure detention facility and interact professionally with incarcerated individuals, custody staff, healthcare providers, and community partners.
Knowledge of Medi-Cal, CalAIM, behavioral health, care coordination, case management, or related public-sector programs.
Strong project management and analytical skills, including the ability to develop programs, establish workflows, monitor performance measures, and evaluate outcomes.
Exceptional communication and relationship-building skills with the ability to collaborate across diverse agencies and stakeholder groups.
Ability to work independently, adapt to changing priorities, and navigate complex operational environments.
Understanding the unique challenges of delivering services within a jail setting.
Motivated by the opportunity to improve health outcomes, support successful transitions to the community, and reduce recidivism.

Responsibilities

Oversees the CalAIM in-custody 90-Day pre-release services, including creating a comprehensive and expansive program and integrated reentry strategy with the Sheriff’s Office executive team, local law enforcement, and community partners.
Participates on local, regional, or state committees and task forces to interpret and exchange information and to assure cooperation in achieving program goals.
Monitors goals and objectives.
Analyzes programmatic updates for quality assurance, quality improvement, and best practices.
Identifies opportunities for improvements to existing programs, service delivery methods, procedures and resource needs.
Submits requests for approval for improvements as needed/required.
Develops mechanisms for ongoing community input.
Leads the development, implementation, and oversight of CalAIM in-custody 90-Day pre-release treatment programs.
Develops and implements program goals, objectives, and local policies, procedures, workflows, and quality standards tailored to the correctional environment that impact access to services for CalAIM in-custody clients.
Improves access to care and clinical coordination for the incarcerated population.
Provides input on community and population-based issues for planning, development, and deployment of any outreach activities.
Develops educational and outreach materials on a variety of CalAIM in-custody-related topics.
Supports professional development initiatives to build clinical and operational competency.
Coordinates maintenance of community resource re-entry inventory.
Ensures that the inventory list of community resources is current and applicable to program needs.
Oversees in-custody client assessments, referrals, care plans, eligibility determinations, and Emergency Medical Services (EMS)/Community Supports (CS) enrollment process.
Coordinates services with custody staff, nurses, mental health, reentry, discharge planners, and other interdisciplinary teams.
Responds to client concerns, feedback, and complaints, ensuring excellent customer service within custody constraints.
Identifies and participates in strategic state and/or local county initiatives, collaboratives, and efforts that will contribute to shared learning and advancement of the use and accessibility of evidence-based programming to CalAIM in-custody clients.
Establishes clear, consistent, and regularly reported performance measures for organizations and providers proposing CalAIM in-custody programs.
Stays abreast of new legislation, trends, and innovations to provide subject matter analyses and evidence-based program, policy, and procedural recommendations that meet or exceed all state and federal mandates.
Facilitates program and/or grant budget development and maintenance including securing facilities, equipment, and materials needed for CalAIM program operations.
Monitors and approves the unit’s budget and expenditures.
Provides input about program funding needs and formulates strategies to obtain funding.
Leads, initiates, and/or collaborates with other departments to write, review, and/or submit grant proposals.
Supports budget development, grant writing, and resource planning for CalAIM in-custody treatment programs.
Develops financial workflows to ensure accurate claims submission, reconciliation, and billing compliance for EMS and CS.
Monitors account receivables, unpaid claims, no-shows, productivity, and similar indicators to optimize financial performance.
Plans, prioritizes, recruits, selects, trains, assigns, supervises, schedules, evaluates, and participates in the work of CalAIM program-level staff, consultants, and contractors responsible for technical support of the assigned program activities.
Ensures staff receive ongoing direction, training, and clinical support needed to perform case management, treatment, documentation, and coordination tasks.
Establishes standards for acceptable work products, recognizes accomplishments, works with employees to correct deficiencies.
Reviews, approves, and implements discipline and termination procedures.
Builds and maintains collaborative advocacy, advisory, and supportive, working relationships with community groups and representatives and other service units or agencies to support CalAIM in-custody treatment continuity and post-release linkages.
Plans, attends, and participates in professional group meetings and community/regional events as the Sheriff’s Office and/or county’s spokesperson and/or liaison between the Sheriff’s Office, managed care plans (MCP) community-based organizations (CBOs), county behavioral health, public health, probation, other agencies and partners.
Ensures program compliance with CalAIM requirements, Department of Health Care Services DHCS guidance, MCP contracts, Title 15 standards, hospital information systems (HIS) requirements, and other applicable legislation, laws, and regulations.
Manages contract compliance with providers.
Conducts research, program evaluations, and statistical analyses to monitor outcomes and identify system gaps.
Monitors provider performance to ensure that contracted services meet the needs of incarcerated populations.
Makes evidence-based recommendations for improvement.
Oversee accurate data collection, documentation, reporting, briefing materials, and performance metrics on operations and activities for internal and external stakeholders.
Prepares required reports for leadership and oversight agencies.
Keeps department leadership informed regarding program status, emerging issues, risks, and accomplishments.
Assists with policy and procedure development to maintain alignment with MCP contracts, DHCS regulations, and county requirements.
Performs related duties as assigned.