Improvement Specialist - Operational Excellence - Full Time

Guthrie Enterprise

About The Position

The improvement specialist functions as a leader and experienced facilitator for all aspects of Lean implementation across the Guthrie system. Critical functions include leading entity and system cross-departmental improvement initiatives and partnerships with leader stakeholders to identifying new operational or strategic opportunities for improvement or redesign. The specialist participates and helps drive the Objective and Key Results management process for the Guthrie System. They also actively lead professional growth and development of internal improvement team members in collaboration with the Director and training educator.

Requirements

Minimum of 5-7 years experience with process improvement at an enterprise level.
Experience in driving Lean initiatives and/or Objectives and Key Results (OKR) with demonstrated sustainment.
Experience deploying large scale change management that supports enterprise transformation.
OKR coach certification required within 3 months of hire.
Project manager certification within 15 months of hire.
Strong facilitation skills in managing senior stakeholder relationship, partnership & interactions.
Demonstrated ability to lead high impact or strategic initiatives.
Strong conflict resolution/management/mediation and consensus building skills.
Able to communicate and present effectively in situations requiring decision making, conflict resolution, and coaching. This includes both oral and written communication.
Demonstrated sustainment of large-scale change efforts.

Nice To Haves

Healthcare related experience with team leadership experience.
Master ’s degree in health care administration, Nursing, Business, Industrial Engineering, or another related field.
Lean certification.
Change management certification.

Responsibilities

Lead entity and system cross-departmental improvement initiatives and partnerships with leader stakeholders to identifying new operational or strategic opportunities for improvement or redesign.
Participate and help drive the Objective and Key Results management process for the Guthrie System.
Actively lead professional growth and development of internal improvement team members in collaboration with the Director and training educator.
Facilitate entity and system level objectives and key results and supporting sustainment activities (LMS).
Lead high-impact improvement events ensuring standard work is adhered to for adequate planning, preparation, and follow-through.
Assure measurement and tracking of outcomes as a key function of sustainment.
Provide guidance and coaching for internal team on process improvement initiatives.
Collaborate with internal team on execution and sustainment of activities related to organizational change management.
Support planning and deployment and cascade of entity/system goals.
Facilitate change required to enable deployment of Objectives and Key Results for the System.
Deployment of change management practices needed to effectively drive high-impact or strategic improvements throughout the organization.
Assist executive level management in developing and deploying leadership standard work.
Provide executive leaders with the necessary coaching to become effective daily problem solvers.
Support leadership with planning and implementing large-scale or high-impact process improvement and strategic initiatives.