Improvement Sciences Specialist- BUMED
About The Position
Haweo LLC is a certified 8(a) Native Hawaiian Organization (NHO)- owned small business Federal contracting company. As a professional services firm that provides consulting and advisory services to clients, Haweo works to improve operational efficiency and to accomplish organizational objectives as well as serving as a leading provider for information services and business management services to the Federal Government. We seek to deliver superior service and exceptional talent to ensure mission success. Haweo offers a highly competitive benefits package that reflects our objective of employing top industry performers. Haweo is seeking a qualified Improvement Sciences Specialist to support the Naval Medical Forces Pacific (NMFP) Improvement Sciences Directorate in San Diego, CA. The Improvement Sciences Specialist will work within the team to apply improvement methodologies to lead projects, support continuous process improvement initiatives, and contribute to knowledge management activities across Navy Medicine's Pacific region commands. This role bridges the gap between process improvement expertise and practical implementation, working alongside Lean Six Sigma certified personnel to advance Navy Medicine's mission. This position is hybrid, with 60% on-site at Naval Medical Forces Pacific (NMFP), 4170 Norman Scott Road, Suite 5, San Diego, CA 92136, 40% remote. Travel may be required to both CONUS and ONCONUS Navy Medicine
Requirements
- Bachelor's degree in a relevant field (e.g., Healthcare Administration, Statistics, or related scientific field)
- 6+ years of experience applying improvement methodologies and leading projects, ideally in a relevant industry
- Strong understanding of improvement methodologies (e.g., Lean, Six Sigma, PDSA/PDCA, Change Management)
- Proficiency in data analysis (statistical software), problem-solving, and root cause analysis
- Excellent communication (written and verbal), facilitation, and training skills
- Project management skills
- Ability to work collaboratively with diverse teams
- Active Secret security clearance required
- Proficiency in Microsoft Teams, MS Office (Word, PowerPoint, Excel, Project, Access), Power BI, and Adobe Acrobat
- U.S. citizen
- Pass a criminal background check
- Pass a drug test
Nice To Haves
- Master's degree in Healthcare Administration, Statistics, Business Administration, or related field
- Lean Six Sigma Green Belt or Black Belt certification
- Project Management Professional (PMP) certification
- Other relevant certifications in quality improvement or healthcare administration
- Experience with Navy Medicine, military health system, or federal healthcare operations
- Working knowledge of Navy and Marine Corps operational environments
- Experience with Get Real Get Better (GRGB) methodologies
- Familiarity with American Society of Quality (ASQ) standards and guidelines
- Experience with SPIDR or similar performance improvement tracking systems
- Experience in healthcare industry continuous process improvement
Responsibilities
- Support process/performance improvement projects utilizing Lean Six Sigma (LSS) and Get Real Get Better (GRGB) methodologies
- Apply improvement methodologies including Lean, Six Sigma, PDSA/PDCA, and Change Management
- Analyze existing workflows to identify inefficiencies and bottlenecks
- Conduct comprehensive process mapping and analysis
- Identify key areas of inefficiency and recommend improvement actions
- Develop and implement process improvement strategies
- Develop optimized workflows and work with stakeholders to implement changes
- Foster a culture of continuous process improvement within organizations at all echelons
- Support establishment of standardized project management frameworks and methodologies
- Assist in training staff on project management best practices and tools from PMI guidelines
- Enhance project tracking, documentation, and reporting processes
- Establish metrics and Key Performance Indicators (KPIs) for project performance evaluation
- Develop and enhance templates and documentation standards for project tracking
- Generate monthly reports on project status, risks, and performance
- Create instructional materials, deliver training, and provide guidance on SPIDR and other system solutions
- Develop solution sets to automate manual or time-consuming administrative processes
- Create libraries for standard content (text, graphics, audio, and video)
- Consult with customers to refine functional requirements and translate them into design specifications
- Identify and propose system software improvements to enhance operational efficiency
- Deliver professional development courses via in-person or virtual/asynchronous modalities
- Conduct training sessions for staff on project management tools and methodologies
- Provide continuous support and mentorship to staff post-training
- Provide detailed reports documenting current workflows, identified inefficiencies, and recommended improvements
- Produce briefing slides, metric charts, progress reviews, program schedules, technical reports, and organizational charts
- Deliver monthly compliance monitoring reports via designated Microsoft Applications and upload to SPIDR
Benefits
- Highly competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
