Import Brokerage Manager

. Crane Worldwide Logistics . • Irving, TX

1d • Onsite

About The Position

The Import Brokerage Manager will compile and prepare commercial regulatory documents for entry processing, coordinate and confirm release while operating in compliance with US customs regulations. This role will coordinate and assist with the release of goods from the carrier, customs, or other governmental agency examinations. The manager will monitor independent company designated U.S. Customs brokers to ensure proper declarations are made to U.S. Customs regarding the classification and importation of cargo. They will interface with U.S. Customs and other Federal agencies at the local and national level to ensure compliance with all pertinent laws and regulations as directed by the VP of Imports. This position will provide consultation to clients on the importation of goods through U.S. Customs, governmental regulations/inspections, changes in import regulations, transportation, bonding/insurance requirements, and general industry expertise. The manager will review and ensure import performance and transit time analysis reports are distributed appropriately. They will provide guidance and training to import staff on client service, processing, and managing the flow of essential import documentation including letters of credit, commercial invoice and associated certificates, Country of Origin requirements, and communication and notifications to clients and vendors. This role will establish recordkeeping standards and oversee file maintenance in accordance with U.S. Customs regulations and company policies. The manager will ensure that all personnel are providing a high level of client service for the internal and external client. They will utilize superior communication skills to motivate staff, work with the sales force, and help develop effective working relationships with peers, executives, and clients. The manager will oversee and manage the professional development and productivity of staff members to ensure proper goals, training, professional development, and project requirements are met. They will conduct bi-yearly performance reviews for all staff within the department. The manager will stay informed of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participating in professional organizations. They will ensure data critical to supply chain initiatives is maintained and updated. This role is responsible for any and all other responsibilities required for complying with U.S. Customs & Border Protection and other duties as assigned.

Requirements

• High School Diploma or GED required
• Must possess a valid Customs Broker License
• Five to 10 Years industry Experience
• 5+ years of supervisory or managerial experience required
• Good oral and written communication skills
• Must have excellent client service skills
• Intermediate Computer Skills

Nice To Haves

• Bachelor’s Degree in International Business, Transportation, Finance or related discipline preferred

Responsibilities

• Compile and prepare commercial regulatory documents for entry processing
• Coordinate and confirm release while operation in compliance of US customs regulations
• Coordinate/assist the release of goods from the carrier, customs or other governmental agency examinations that may be required
• Monitor any independent company designated U.S. Customs brokers to insure that proper declarations are made to U.S. Customs regarding the classification and importation of cargo
• Interface with U.S. Customs and other Federal agencies at the local and national level to ensure compliance with all pertinent laws and regulations as directed by the VP of Imports
• Provide consultation to clients on the importation of goods thru U.S. Customs, governmental regulations/inspections, changes in import regulations, transportation, bonding/insurance requirements and general industry expertise
• Review and ensure import performance and transit time analysis reports are distributed appropriately
• Provide guidance and training to import staff on client service, processing and managing the flow of essential import documentation including letters of credit, commercial invoice and associated certificates, Country of Origin requirements, and communication and notifications to clients and vendors
• Establish recordkeeping standards (maintained at current site) and oversee file maintenance in accordance with U.S. Customs regulations and company policies
• Ensure that all personnel are providing a high level of client service for the internal and external client
• Utilize superior communications skill to motivate staff, work with sales force and help to develop effective working relationships with peers, executives and clients
• Oversee and manage the professional development and productivity of staff members to ensure proper goals, training, professional development and project requirement are met
• Conduct bi-yearly performance reviews for all staff within the department
• Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking and participating in professional organizations
• Ensure data critical to supply chain initiatives is maintained and updated
• Comply with U.S. Customs & Border Protection
• Other duties as assigned

Benefits

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
• Potential to earn a strong commission based on your sales ability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED