Implementations Engineer

Lumexa Imaging•Atlanta, GA

1d•Hybrid

About The Position

The Implementations Engineer is responsible for ensuring the successful execution of IT implementations for new and existing centers. This role serves as the primary IT contact for the Construction Project Management team and collaborates with leadership to oversee network and infrastructure setup. The Implementations Engineer will manage the end-to-end IT timeline, coordinate resources, mitigate risks, and transition centers to ongoing support post-implementation.

Requirements

Bachelor’s degree in Information Technology, Engineering, or a related field preferred.
3+ years of IT implementation experience, preferably in a healthcare setting.
Strong understanding of network and infrastructure components, including WAN, LAN, VPNs, low-voltage cabling, telcom, switch set up.
Proven ability to manage multiple IT implementation projects, resources, and timelines effectively.
Experience identifying and mitigating project risks, ensuring timely resolution of escalations.
Excellent verbal and written communication skills, with the ability to collaborate across cross-functional teams.
50+% travel required.

Nice To Haves

Understanding of radiology workflows, modality requirements, and healthcare IT implementations is a plus.

Responsibilities

Drive the overall success of IT implementations, ensuring adherence to project timelines, budgets, and quality standards.
Oversee the IT implementation schedule, including resource allocation, travel planning, and on-site requirements.
Provide regular updates to stakeholders on project progress, risks, and dependencies.
Act as the main IT liaison, ensuring IT needs align with construction progress and timelines.
Document and define site-specific technical requirements in alignment with USRS Infrastructure Standards.
Work with vendors to ensure proper switch and server setup, low-voltage cabling, wireless access points (WAPs), and printer installations.
Demonstrate an in-depth understanding of network and infrastructure components to ensure seamless implementation.
Collaborate with leadership to order center circuits and manage execution and follow-ups with ISP vendors.
Manage modality network connectivity and VPN setup requests, ensuring alignment with network engineers.
Identify, track, and mitigate risks while escalating issues as necessary to ensure project success.
Identify, document, communicate, and validate all required IT equipment orders, ensuring USRS places orders accurately.
Conduct virtual and on-site walkthroughs to assess IT infrastructure readiness, providing final approvals before go-live.
Flexible with travel and provide hands-on technical support during critical phases of implementation, including go-live and initial troubleshooting.
Ensure a smooth transition of IT operations to steady state support team upon project completion.