Implementation Success Trainer

Guardian Dentistry Partners • Miami, FL

7d • $80,000 - $85,000 • Onsite

About The Position

Guardian Dentistry Partners is seeking an experienced dental operations professional who loves to teach to join their team as an Implementation Success Trainer (IST). This role is hands-on and field-based, supporting practices following system go-live to ensure successful adoption, stabilization, and effective use of their practice management system. The IST will be in practices coaching teams through the post-go-live transition, helping them move from 'we just went live' to 'we've got this.' Guardian Dentistry Partners is a growing network of dental practices and is recognized as one of the Fastest Growing Companies in America.

Requirements

• 2+ years as a dental office manager and/or regional manager.
• 2+ years of hands-on experience using Denticon practice management software.
• 3+ years training teams on any practice management system.
• Confident presenter who can engage and inspire diverse groups of dental professionals.
• Comfortable across multiple software platforms; quick to get up to speed on new tools.
• Creative, proactive, and resourceful when it comes to overcoming adoption roadblocks.
• A true team player who thrives in cross-functional environments.
• Genuinely excited about extensive, structured travel.

Nice To Haves

• A natural ability to make complex features click for all kinds of learners.

Responsibilities

• Provide on-site support to practices after go-live.
• Address post-go-live challenges and adoption issues.
• Partner with Regional Managers and central teams on issue resolution.
• Reinforce correct workflows and system usage.
• Coach teams to improve consistency, confidence, and outcomes.
• Review usage against defined best-practice standards.
• Share field insights and observations with central teams.
• Support documentation and knowledge transfer.
• Participate in relevant meetings as needed.

Benefits

• Medical, dental, and vision coverage
• Short- and long-term disability
• 401(k) with company match
• PTO starting Day 1
• Remote workspace support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed