Implementation Specialist (Nextech)

Assembly Health

19d•$65,000 - $75,000•Hybrid

About The Position

Assembly Health is seeking a motivated Implementation Specialist to join their client-focused team. This role is crucial for managing client onboarding initiatives from the close of a deal through the go-live phase. The ideal candidate will be client-focused, biased to action, and committed to continuous improvement and integrity. This position offers the opportunity to make a direct impact on the business and grow within a rapidly expanding company.

Requirements

Associate degree in the field of medical billing or related field and/or three years of related medical billing/AR management, client implementation experience.
Multi-specialty, Professional Billing experience required.
Experience in supervising staff and overseeing workflow functions.
Experience with Microsoft Office products such as Outlook, Word, and Excel are required.
Must have a professional working environment in their home including phone and internet access.
Ability to function well in a fast-paced and at times stressful environment.
Ability to lift and carry items weighing up to 10 pounds at times.

Nice To Haves

Ophthalmology and Dermatology billing experience is a plus.
Knowledge and familiarity with Nextech Select and Trizetto Clearinghouse are highly preferred.

Responsibilities

Manage client onboarding initiatives from close of deal through go-live.
Operate as the primary point of contact and escalations for client leadership.
Coordinate client onboarding meetings and include appropriate internal and external stakeholders.
Establish Implementation Checklist documentation to track progress against a client onboarding workplan.
Manage NexTech system and Trizetto Clearinghouse enrollment, establishing proper connectivity, complete payer mapping due diligence, review CPT groupings, etc.
Maintain internal end user credentials, logins, etc.
Assist Maintenance Account Managers with internal staff onboarding process to ensure a smooth transition away from the client relationship once responsibilities are completed.
Supervise a multi-disciplinary team (on-shore and off-shore) responsible for implementation management.
Manage and oversee practice key performance indicators (KPIs).
Communicate client’s RCM health status.
Maintain captivating, positive, and high-quality client communication.
Perform other tasks and projects as required and assigned.