Implementation Solutions Project Manager

Great Gray•Boston, MA
•$140,000 - $175,000•Hybrid

About The Position

Great Gray is looking to add an experienced Senior Implementation Solutions Project Manager to our Implementation Solutions team. This individual will serve as a strategic driver of complex, high-stakes implementation projects including mergers and acquisitions, private asset onboarding, and systems integrations ensuring delivery on time, on scope, and aligned to client expectations. The role requires a polished communicator, a rigorous planner, and a steady leader who thrives in a fast-moving environment.

Requirements

  • Bachelor's degree and 7+ years of project management experience, with a demonstrated track record of managing large-scale, complex implementations.
  • Background in an implementation, operations, or solutions role within a trust company, recordkeeper, or asset manager, with strong working knowledge of trust, retirement, and institutional investment products — including Collective Investment Trusts (CITs), defined contribution plans, private asset strategies (interval funds, BDCs, private credit), and 3(38) investment management structures.
  • Direct experience managing projects within mergers and acquisitions, including due diligence, integration planning, and post-close execution.
  • Hands-on experience leading technology or systems implementation projects, including vendor management, UAT, and deployment coordination.
  • PMP, PgMP, or equivalent project management certification.
  • Exceptional organizational skills with the ability to manage competing priorities across multiple workstreams simultaneously.
  • Strong written and verbal communication skills; comfortable presenting to senior leadership and external clients.
  • Proficiency in project management tools (e.g., Smartsheet, Asana, MS Project, or equivalent).
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Comfortable navigating ambiguity.
  • Entrepreneurial mindset to bring best practice ideas to the team.
  • Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Ownership, Collaboration.

Responsibilities

  • Lead end-to-end project management for complex implementation engagements, including full project lifecycle planning, scope definition, resource coordination, and risk management.
  • Develop and maintain detailed project plans, status reports, RAID logs, and executive dashboards; proactively surface issues and drive resolution.
  • Manage multiple concurrent projects simultaneously while maintaining high standards of quality and client service.
  • Partner with internal teams — legal, compliance, operations, technology, and client services — to ensure alignment and seamless execution.
  • Drive project management activities supporting M&A transactions, including due diligence coordination, integration planning, data migration, and Day 1 readiness.
  • Coordinate across workstreams to track milestones, manage dependencies, and ensure integration activities are completed within defined timelines.
  • Develop communication plans, cutover playbooks, and transition documentation to support M&A events from announcement through stabilization.
  • Manage implementation projects related to private asset strategies, including onboarding interval funds, BDCs, and private credit vehicles into trust and CIT structures.
  • Oversee technology and systems implementation projects, managing vendor relationships, UAT coordination, and go-live planning.
  • Translate complex operational and technical requirements into structured project plans with clear accountability.
  • Serve as the primary point of contact for key project stakeholders; facilitate steering committee meetings, working sessions, and executive briefings.
  • Build trusted relationships with clients, plan sponsors, and external partners throughout the implementation lifecycle.
  • Escalate risks and issues appropriately and communicate status with clarity and transparency at all levels of the organization.
  • Complete other related duties as assigned.

Benefits

  • Be an integral part of a high-growth organization!
  • Competitive compensation package
  • Group medical, dental and vision insurance
  • Employer-paid life and disability insurance
  • Annual well-being stipend
  • Eligible employees may also contribute to a 401(k) plan with an advantageous employer contribution model, upholding our mission to support our employees in retirement
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