Implementation Project Manager

Daniels Health•Chicago, IL

1d•$75,123 - $90,123•Remote

About The Position

A highly organized and experienced Project Management Professional capable of coordinating with all internal and external key stakeholders to ensure the successful implementation of Danielsâ programs at new customer locations. The Implementation Project Manager is responsible for managing new customer implementations assigned to them. They will act as the quarterback of the implementation process and work with leaders and individual contributors from various teams to ensure all action items are completed and all deadlines/deliverables are met. The Implementation Project Manager will be responsible for scheduling and leading all internal implementation meetings for implementations and driving clear communication throughout the implementation process. This position will work closely with external key stakeholders and the following internal teams: Sales, Account Management, Supply Chain, Installation, Field Services, Plant Operations, Clinical Education, and any other teams involved in the implementation process.

Requirements

Bachelorâs degree required
Strong organizational and project management skills
Excellent communication and interpersonal skills
Attention to detail and ability to prioritize tasks
High level of personal ownership and ability to lead and influence non-direct reports
Ability to work well under pressure and meet deadlines
Ability to work independently and make decisions with limited data
Ability to adapt to changing situations as new information and updates become available
Advanced Microsoft Excel skills
Position can be performed remotely, but is expected to keep Central or Eastern business hours

Responsibilities

Manage all aspects of implementations at new customer locations
Lead internal implementation calls for assigned implementation projects
Follow up with internal stakeholders to ensure deadlines and deliveries are met
Work with the customers and internal stakeholders to resolve any issues and ensure timely implementation
Monitor the progress of implementations projects assigned and identify any potential delays or issues that may arise
Work with Installation Director to schedule upcoming installations and resources needed
Work closely with the Supply Chain team to ensure that product is ordered and delivered on time
Manage all internal communication for assigned implementation projects
Provide clear and concise communication and updates to all key internal stakeholders
Delegate tasks to Implementation Coordinators as needed
Identify areas of improvement and recommend enhancements to implementation process
Other duties as assigned