Implementation (Process) Engineer - Houston, TX
About The Position
CEVA Logistics is undertaking a multi-year initiative to deploy the Manhattan IT Stack across its 3PL warehouse operations. This involves the standardization, configuration, and rollout of Manhattan WMS and OMS systems. As a Process-Focused Implementation Engineer, your role is to define operational workflows, support system design, and ensure that business processes are accurately represented within the Manhattan WMS and OMS solutions. You will collaborate closely with Super Users, Operations, IT, and Training teams to develop standardized SOPs and work instructions, aiming for successful deployments and sustained adoption.
Requirements
- Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or a related field.
- 4–6 years of experience in warehouse or order management process design and implementation.
- Strong familiarity with Manhattan WMS and/or OMS platforms.
- Experience working in 3PL, distribution, or fulfillment environments required.
- Strong analytical and process mapping skills.
- Excellent written and verbal communication skills.
- Ability to collaborate across technical and non-technical teams.
- Self-directed and organized with the ability to manage multiple priorities.
- Experience with documentation tools (e.g., Visio, Lucidchart, Confluence, MS Office).
- Willingness to travel to deployment sites as needed.
Nice To Haves
- Experience in cross-functional deployment teams preferred.
Responsibilities
- Define and map operational workflows for warehouse and order management functions.
- Translate operational requirements into Manhattan Active system behaviors and functional specifications.
- Create detailed process documentation and Standard Operating Procedures (SOPs).
- Partner with Super Users to co-develop System Work Instructions used during training and post-go-live support.
- Provide business input to configuration and development teams during implementation phases.
- Validate system behavior against business requirements through QA and UAT processes.
- Act as an advisor to operational and customer teams during deployment execution.
- Work hand-in-hand with Super Users, Deployment Managers, and Training teams to align process and system documentation.
- Serve as a knowledge resource for Manhattan platform capabilities and best practices.
- Ensure process changes are clearly communicated to affected stakeholders.
- Identify process optimization opportunities through data, observation, and feedback.
- Contribute to a centralized process library to support scale and standardization across deployments.
- Leverage Manhattan and Associate tools to continuously optimize warehouse operations and systems.
- Capture and communicate lessons learned to improve future rollouts.
Benefits
- Competitive compensation
- Travel support
- Full benefits package including health, dental, vision, and life insurance.
- 401(k) with company match.
- Generous PTO and paid holidays.
- Opportunities for growth within a global logistics leader.
- Multiple health plans (company contribution to health savings account)
- Prescription coverage
- Company paid life insurance
- Accident insurance
- Short- and long-term disability coverage
- Employee assistance plan.
- Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
- Flexible Paid Time Off programs including company paid holidays.
- Tuition reimbursement program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
