Implementation PM / Business Analyst

H1 • New York, NY

1d • $90,000 - $130,000 • Hybrid

About The Position

H1's Product team partners with some of the world's largest technology and life sciences companies to deliver custom implementations of H1's data and intelligence products. This Implementation PM role is embedded in that work — owning requirements, coordinating delivery, and serving as the day-to-day point of contact for two of H1's most strategic enterprise clients. This role is execution-first with a clear growth path into broader product ownership.

As Implementation PM / Business Analyst, you will be the person who makes implementation actually happen — gathering requirements, bridging client needs to engineering, and owning delivery across front-end and data integration work. You will run client relationships, write the specs engineers can work from, and keep delivery on track without close oversight.

Requirements

• Implementation or BA experience: 2+ years as a business analyst, implementation PM, technical PM, or project manager on software or data products
• Enterprise client management: Demonstrated experience owning client relationships and delivery against commitments — including scope management and status communication
• Requirements documentation: Proven ability to write requirements that engineers can work from — PRDs, BRDs, user stories, or equivalent
• Front-end delivery coordination: Comfortable reviewing front-end deliverables against specs; basic HTML/CSS literacy or prior work alongside front-end engineers a plus
• Organization and autonomy: Able to manage multiple workstreams without close oversight; experience with Jira, Linear, or equivalent project tracking tools
• Location: NYC-based or willing to relocate (hybrid)

Nice To Haves

• basic HTML/CSS literacy or prior work alongside front-end engineers

Responsibilities

• Own the requirements process for enterprise client implementations from intake through sign-off — writing clear, complete specs that front-end and data engineers can execute without back-and-forth
• Serve as the day-to-day point of contact for H1's two largest enterprise clients, running weekly syncs, setting agendas, managing scope, and communicating status clearly
• Coordinate delivery across internal engineering, design, and data teams on client-specific builds including landing pages and front-end data display components
• Review front-end deliverables for alignment to client requirements before shipping, and flag misalignments early in the delivery cycle
• Identify and escalate scope creep proactively; negotiate tradeoffs with clients and internal stakeholders to keep delivery on schedule
• Maintain project tracking and keep all stakeholders current without requiring hand-holding from product or engineering leadership
• Document client-specific implementation needs in a format that can be incorporated into the product roadmap and referenced by data delivery and solutions engineering teams
• Run ad hoc analyses and validate data against client-facing requirements using available tooling
• Partner with internal teams to identify and address operational inefficiencies in the implementation process, improving repeatability as the client base grows
• Grow into owning product decisions on the client's product surface over time, with a path toward traditional PM scope as the role matures

Benefits

• Full suite of health insurance options
• generous paid time off
• Pre-planned company-wide wellness holidays
• Retirement options
• Health & charitable donation stipends
• Impactful Business Resource Groups
• Flexible work hours
• the opportunity to work from anywhere
• The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed