Implementation Network Administrator

Allied Benefit Systems•Chicago, IL
•$60,000 - $68,000•Remote

About The Position

The Implementation Network Administrator is responsible for implementing appropriate networks/vendors for Allied clients. This role involves submitting new setup paperwork, maintaining, updating, and testing new networks to ensure they meet client needs. The administrator will collaborate closely with Implementation Managers and Coordinators to ensure proper network assignment and work with external network contacts on all network interactions, issues, and establishing standard processes. The position also includes maintaining relationships with networks/vendors for new business, renewals, and terminations, communicating network updates internally and externally, and assisting the implementation team with network-related issues and questions. Additionally, the role requires executing effective resolutions for escalated issues, developing tracking and reporting, auditing completed tasks for accuracy, and maintaining client files and history.

Requirements

  • Bachelor’s degree or equivalent work experience required
  • At least 5 years in a sales support role required
  • Excellent written and oral communication skills
  • Excellent attention to detail
  • Must be able to multitask
  • Must be highly organized
  • Intermediate level work experience with Microsoft Office, Word, Excel, and Power Point software applications

Nice To Haves

  • Experience implementing fully insured plans is a plus

Responsibilities

  • Submitting new setup paperwork
  • Maintaining, updating, and testing of new networks
  • Working closely with the Implementation Mangers and Coordinators to ensure networks are assigned properly
  • Working closely with the external network contact on all network interactions, issues and establishing standard processes
  • Implement all network/vendors
  • Maintain relationships with networks/vendors
  • Maintain networks/vendors for all new business, renewals, and terminations
  • Communicates network related updates internally and externally
  • Respond to and assist the implementation team with issues and questions regarding the network
  • Executes effective resolutions for escalated issues and ensures that the appropriate Allied teams are informed
  • Develop efficient tracking and ad hoc reporting as requested
  • Audit for accuracy of all tasks completed
  • Maintains client files and history

Benefits

  • Medical
  • Dental
  • Vision
  • Life and Disability Insurance
  • Generous Paid Time Off
  • Tuition Reimbursement
  • EAP
  • Technology Stipend
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