Implementation Manager

Avid Bioservices•Tustin, CA

22h•Onsite

About The Position

Looking to join a passionate team dedicated to developing and manufacturing life-saving biopharmaceuticals? Avid Bioservices is a leading clinical and commercial biologics CDMO focused on creating innovative solutions to meet the needs of our clients and improve patient outcomes. Your Role: The Implementation Manager is responsible for driving system functionality, master data integrity, business process optimization, and cross-functional alignment throughout the ERP ecosystem. This role blends hands-on system expertise with responsibilities to ensure accurate planning, reliable reporting, and effective user adoption. The Implementation manager will serve as a central liaison across Manufacturing, Quality, Supply Chain, and Warehouse Operations, ensuring that D365 configuration, workflows, and data structures fully support operational requirements and long-term scalability.

Requirements

Bachelor’s degree in Supply Chain Management, Business Administration, Life Sciences, or a related discipline.
Minimum of 6 years of experience in supply chain or operations, including at least 2 years in a managerial or supervisory capacity.
Strong proficiency with ERP platforms, ideally Dynamics D365 or Oracle.
Solid understanding of MRP principles, bill of materials structure, and production scheduling best practices.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple priorities and meet deadlines.
Proficient in Microsoft Office Suite (Excel, Word, Outlook).
Knowledge of cGMP and Good Documentation Practices.
Leadership and team-building capabilities.

Nice To Haves

Experience within the pharmaceutical or biotechnology industry preferred.

Responsibilities

Support a team of analysts responsible for ERP data stewardship, QMS documentation, and operational reporting.
Serve as the primary Dynamics D365 super-user, ensuring accurate BOM configuration, item master integrity, and optimized system setup.
Partner closely with Manufacturing, Quality, and Warehouse Operations to ensure efficient material flow, timely release, and system alignment.
Design, track, and interpret Supply Chain KPIs to support continuous improvement, cost reduction, and operational maturity.
Oversee development, maintenance, and delivery of ERP training materials, onboarding processes, and user adoption resources.
Diagnose and resolve ERP issues involving material masters, formulas/recipes, production routes, and process orders.
Support cycle count and physical inventory programs, including variance analysis, root-cause investigation, and classification corrections.
Identify, recommend, and implement process improvements and system enhancements to strengthen data accuracy and workflow efficiency.
Ensure all ERP-driven supply chain processes comply with cGMP, regulatory requirements, and internal quality standards.
Assist end-users in developing and enhancing reports to support data-driven decisions and operational planning.
Contribute to the execution of new ERP initiatives, including system upgrades, functional enhancements, and configuration changes.
Collaborate with system users, vendors, and management to determine appropriate system settings, workflows, and functional design.
Analyze inventory data to evaluate stocking levels, inventory turns, and reorder points, recommending adjustments as needed.
Working knowledge of cGMP, FDA, and other regulatory expectations related to supply chain and ERP data integrity.

Benefits

We offer competitive compensation packages for this role, including a base salary, performance-based bonuses, and comprehensive benefits such as health, dental, and vision insurance, 401(k) matching, and paid time off.
Additionally, we offer opportunities for career growth and development as well as a supportive and inclusive work environment.

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