Implementation Manager - Remote

Johnson Controls • Houston, TX

3d • $85,000 - $117,000 • Remote

About The Position

The Implementation Manager is responsible for leading the successful deployment of RFID solutions from solution design through go-live. This role serves as the primary liaison between customers, engineering, project management, and field teams to ensure RFID implementations are delivered on time, within scope, and aligned with business requirements. The Implementation Manager owns solution design activities, translating operational needs into scalable, reliable technical architectures, and acts as the customer interface for data integration requirements. Partner closely with product, engineering, sales, project management, and customer success teams to ensure consistent solution delivery. Support pre-sales and discovery activities by providing technical input, solution recommendations, and feasibility assessments. Communicate technical concepts effectively to both technical and non-technical stakeholders. Support customer training, documentation, and knowledge transfer initiatives to ensure deployment readiness. Track implementation progress, milestones, and deliverables across multiple concurrent deployments. Maintain accurate technical documentation, diagrams, and deployment records. Capture post-implementation lessons learned and provide feedback to improve processes, tools, and product capabilities. Ensure all solutions align with Johnson Controls best practices, scalability guidelines, and company standards.

Requirements

• Minimum of 5 years of experience in solution implementation, systems integration, or technical project delivery
• Hands-on experience with RFID technologies and associated hardware and software ecosystems
• Strong understanding of networking fundamentals, systems integration, and enterprise software deployments
• Proven ability to design, document, and implement technical solutions
• Strong organizational, coordination, and problem-solving skills
• Working knowledge of REST APIs and API testing tools such as Postman

Nice To Haves

• Experience deploying RFID solutions in retail, manufacturing, healthcare, logistics, or supply chain environments
• Familiarity with site surveys, RF performance tuning, and environmental considerations
• Experience in customer-facing roles or professional services organizations
• Knowledge of cloud-based platforms, APIs, and data integration architectures

Responsibilities

• Lead end-to-end implementation of RFID deployments across customer sites, including planning, coordination, execution, and go-live support
• Serve as the primary technical and operational point of contact during customer deployments
• Coordinate with internal teams and external partners to manage installation schedules, site readiness, and hardware/software setup
• Oversee system testing, validation, and customer acceptance to ensure performance and accuracy standards are met
• Identify, track, and mitigate deployment risks, issues, and dependencies
• Design RFID solutions based on customer requirements, use cases, and operational workflows
• Create detailed solution designs, including hardware selection, tag strategy, reader placement, network considerations, and software integration
• Translate business and functional requirements into clear technical documentation and implementation plans
• Provide technical guidance and best practices for customer development of REST APIs and system integrations
• Support troubleshooting, optimization, and stabilization efforts post-deployment

Benefits

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, pension, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed