Implementation Manager
About The Position
Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.
Requirements
- Bachelor's degree preferred OR equivalent relevant experience
- 3+ years experience with practice management or EHR implementation and training
- Technical project management in a healthcare setting is preferred
- Prior experience in hospital or physician office setting including knowledge of physician office workflow and processes
- Experience with change management strategies & tactics
- Experience with project management tools
- Knowledgeable about extended medical terminology
- Ability to work with different levels of clinical personnel including providers
- Must comply with HIPAA rules and regulations
Nice To Haves
- Excellent communication and client facing skills
- Ability to work in a very fast-paced and changing work environment
- Extensive project coordination experience
- Process oriented with the ability to drive a project to completion
- Conflict management skills
- Problem solving skills with a proven track record
- Collaborative, customer-focused and able to create visible value
- Attention to detail
- Ability to work independently and as a team member
- Self-directed and resourceful
- Excellent organizational skills
- Technical aptitude
- Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills from planning to execution of tasks and projects.
Responsibilities
- Partner with and launch providers into Privia Medical Group
- Provide project management, training, and support throughout the implementation and go-live of physician practices on our electronic medical record and practice management / billing platform
- Set practices up for long-term success with cost savings and population health strategies
- Lead and coordinate activity between the practice and the rest of the Privia teams, including Finance, IT, Revenue Cycle, and Credentialing teams leveraging Project Management tools and processes
- Train physicians, providers, and office staff on Privia’s processes, and technologies, and EHR system
- Manage a detailed project plan and communicate status to the client and Privia management team
- Manage multiple projects at once
- Identify and assist with market based and national projects to improve workflows and operations for our care centers and internal teams
- Help expand key strategic business units as needed (i.e., ancillaries, other Privia Service Lines, etc)
- Manage change and client expectations effectively
- Establish aggressive timelines and confront critical-path items and deadlines
- Willingness and ability for overnight travel to customers in new markets and within your market as Privia expands
- Serve as a mentor on the Implementation team
Benefits
- medical, dental, vision, life, and pet insurance
- 401K
- paid time off
- other wellness programs
- annual bonus targeted at 15%
- Restricted Stock Units
- expense reimbursement to offset home office costs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
