Implementation Engineer

InAir

7h • Remote

About The Position

InAir is seeking a hands-on, client-facing Implementation Engineer to build, configure, and launch tailored Airtable systems, custom interface extensions, and automated workflows for mid-market and enterprise clients. Airtable is the primary platform used for client work. Unlike Software Engineers, who build InAir’s core platform, SDKs, and reusable component libraries, Implementation Engineers deploy those tools to deliver bespoke client systems. The role owns technical delivery for assigned engagements, taking systems from initial design through live production on time and fully working.

The Implementation Engineer works closely with Solutions Consultants, project managers, and client teams to translate complex business processes into robust, maintainable Airtable architectures, integrations, and automated pipelines. The position involves building client-specific systems, developing extensions and integrations, validating technical feasibility with clients, owning delivery through UAT and launch, and sharing feedback with Platform Engineering.

This is a full-time contractor role via Rippling and is fully remote. The role requires dedicated availability aligned with US business hours (EST, CST, or PST), agreed with the manager before starting, and fluent professional English at C1+ level.

Requirements

• At least 3 years of hands-on experience in client-facing roles actively delivering and implementing solutions.
• Hands-on experience with TypeScript and React for frontend components, custom scripts, and API integrations.
• Strong command of relational data modeling, multi-table architecture, data integrity, access controls, and performance at scale, using Airtable or a comparable platform such as SQL, Retool, or FileMaker.
• Demonstrated experience connecting systems using REST APIs, webhooks, and JSON payloads, and an automation tool such as Make, with solid error handling and integration reliability.
• Experience with functional testing and UAT support to launch client systems cleanly.
• Ability to produce clear technical design documentation and hand off knowledge to clients and internal teams.
• Comfort leading or co-leading technical client conversations and explaining solution design, scope, and trade-offs to non-technical stakeholders.
• Strong delivery and project-momentum focus, with comfort working on sprint-based client engagements with defined milestones.
• Ability to communicate technical trade-offs, scope constraints, and workflow logic clearly and professionally.
• Fluent professional working proficiency in English at C1+ level.
• Dedicated availability aligned with US business hours (EST, CST, or PST), agreed with the manager before starting.

Nice To Haves

• Airtable experience, particularly scripting extensions, native automations, and Interface Designer.
• Experience as a Solutions Engineer, Implementation Consultant, Delivery Engineer, or Technical Services Specialist at a B2B SaaS company or technical consulting agency.
• Hands-on experience building enterprise workflow tools, custom CRM solutions, or operational databases for mid-market or enterprise buyers.
• Familiarity with AI tools and LLM API integrations, such as Anthropic or OpenAI, in business workflows.

Responsibilities

• Build custom Airtable bases, advanced interface workflows, and complex data models tailored to client operational needs.
• Use InAir’s internal platform, reusable React component libraries, TypeScript SDKs, and automation runners to develop client extensions, webhooks, and third-party integrations using APIs, Make, or custom scripts.
• Join client delivery calls with Solutions Consultants and project managers to assess technical feasibility, examine workflow edge cases, and explain solution designs to non-technical stakeholders.
• Own technical delivery for client engagements from kickoff through user acceptance testing (UAT) and launch.
• Ensure delivered systems are reliable, fast, and free of major defects.
• Identify platform gaps and recurring client patterns, provide feedback to the Software Engineering team, and influence development of core component libraries.
• Create clear technical design documentation and hand off knowledge to clients and internal teams.
• Communicate technical trade-offs, scope constraints, and workflow logic to clients and internal project managers.
• Coordinate technical feasibility with Solutions Consultants before commitments are made to clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed