Implementation - Implementation Engineer

ECI•New York, NY

21h•$110,000 - $130,000•Onsite

About The Position

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world. ECI has an exciting opportunity for an Implementation Engineer, who is responsible for implementing all aspects of ECI’s client’s technologies globally. This includes evaluating client technology needs, assisting with the development of configurations and standards that support ECI and Client business processes, utilizing automation of standardized solutions, validate and troubleshoot deployments, hardware/software installations and upgrades, new infrastructure build outs, and assisting with the creation of internal documentation and client facing training materials. In this role, you will interface with high profile financial industry clients daily thus requiring the highest level of presentation, communication, and professionalism. In addition, the Technical Implementation Engineer will multitask in a fast paced, dynamic environment, can learn, document, standardize, and implement modern technologies quickly and efficiently.

Requirements

College diploma or University degree in the field of Computer Science or equivalent field and/or related experience with a minimum of 10 years in a project engineering or similar role with a focus on deploying on-premises infrastructure solutions as well as cloud base solutions.
Advanced knowledge of and experience in deploying and managing Microsoft Windows Servers, PowerShell, Azure Active Directory, AD sync, Exchange Online, Exchange Hybrid, Exchange On-premises, SharePoint Online and OneDrive
Experienced with MDM technologies, with a focus on Intune MDM/MAM
Experienced with building, retiring, and migrating Domain Controllers, DFS/R, DHCP, DNS, GPO’s
Exceptional written, oral communication, and documentation skills
Exceptional people skills, with a focus on rapport-building, listening, and questioning skills.
Highly self-motivated and directed, with exacting attention to detail
Proven analytical and problem-solving abilities, capable of multitasking in a high pace environment, effectively and efficiently
Outstanding customer services skills and ability to demonstrate client sensitivity

Nice To Haves

Experienced with deploying and management of remote access solutions; Citrix XenApp and Azure AVD
Experienced in building new Virtual machines in VMware and Azure
Experienced in building new VMware ESXi host servers

Responsibilities

Work on a team with talented engineers such as yourself, who enjoy collaborating to meet project objectives
Deploy on-premises infrastructure services, integrate with Microsoft Cloud Ecosystem solutions, and ECI’s Private Cloud base solutions
Independently drive project objectives to closure with minimal to no supervision while providing regular status updates to project manager and team.
Collaborate with various groups in the organization to implement innovative technologies, upgrade, migrate, and retire outdated Infrastructure and solutions
Document processes, procedures, lessons learned for integrating into iterative deployment process and automation improvement
Diagnose and resolve issues in existing or onboarding client’s project or preproduction environments, coordinating with internal resources and vendors
Engages in self-directed continuous improvement and learning of ECI and Industry products including Azure/O365/AWS certifications throughout the year.