Implementation Coordinator Lead - 340B - BioPlus Specialty Pharmacy

Elevance Health • Lake Mary, FL

10h • Hybrid

About The Position

BioPlus Specialty Pharmacy, a proud member of the Elevance Health family of companies, offers consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through distinct clinical expertise, digital capabilities, and broad access to specialty medications, BioPlus delivers an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey. The Implementation Coordinator Lead leads the implementation process for new accounts and monitors renewal implementations.

Requirements

• BA/BS degree in related field and a minimum of 5 years exp. in health insurance field; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

• Project Management Professional (PMP) designation
• State licensure to sell health benefits is strongly preferred.
• 340B experience strongly preferred.
• TPA experience preferred.

Responsibilities

• Project manages new case implementation activities and serves as a liaison between the Account Management team, Sales team, Sales Support and customers.
• Ensures completion of all critical deliverables from multiple disciplines to assure timely and accurate implementation of our customers' benefit plans.
• Accountable for the accuracy, timeliness, and completeness of the implementation process.
• Develops effective relationships with existing new accounts and internal departments, such as Sales Support Services, Operations, Sales, and Underwriting.
• Works with Director, Account Management Services on tracking, monitoring, and reporting progress of all functional areas throughout the implementation process.
• Helps to develop tools and best practices necessary to improve installations; Provides on-going root cause analysis; identifies opportunities for process improvement.
• Acts as primary contact/liaison between customers to resolve issues related to implementation plan design and customer deliverables.
• Supports Sales and Sales Support teams in developing prospects and responding to RFPs and actively participates in finalist meetings.
• Leads corporate projects as assigned, develops and implements tracking mechanisms and tools for account implementation.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs
• Medical, dental, vision
• Short and long term disability benefits
• 401(k) +match
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level