Implementation Consultant

Orion Health•Boston, MA

About The Position

Implementation Consultant Innovate With Purpose Do you want to work for a company that is innovating and making a difference to the health and wellbeing of people all over the world? We’re not about selling meaningless, unnecessary products for corporate profitability. You’ll be working on technology that will revolutionise global health systems so that we can finally get the healthcare we all want - a basic human right. We like to think of ourselves as a community of start-ups where you can be your true, genuine self. Each of our product teams has the autonomy to decide how they operate and contribute towards our mission of providing each person with the right care at the right time and in the right place. Orion Health is excited to be expanding our galaxy by recruiting for a number of stellar individuals to join our team to help us deliver to our global customer base. If you want to climb aboard the rocketship and help us revolutionise global health systems, astronomical opportunities await. Position Purpose: The Implementation Consultant works within the Orion Health Professional Services Group (PSG). The role will install and configure software and hardware components to provide an effective solution to the client. They will liaise with and provide support to the client during the implementation. The Implementation Consultant will facilitate knowledge transfer to the client. The role will apply knowledge and experience to the diagnosis and solving of problems and issues. As part of the project team, they will interact with the Project Manager and Project Team to ensure the solution is delivered on time and meets or exceeds the requirements of the customer. Success in this Role looks like… Successful reviews of configuration and architecture with Technical Manager and/or Project Manager Deliver functioning technical solutions within scope, quality and timelines established in the project plan and Statement of Work Resolve post project issues; positive feedback from clients and PSG colleagues Business Unit: Professional Services Group (PSG) - This unit contributes to Orion Health’s purpose by enabling client success by providing professional consulting, implementation and project management services to customers to enable the implementation of Orion software as complete solutions or as part of solutions Key Relationships: Project Manager/Director, Development Teams, Project Teams, and External Clients are key in order to ensure transfer of knowledge and OPEN communication behaviours

Requirements

5+ years of implementation experience, application of structured implementation methodology, communicating technical issues to business people, and business issues to technical people
Proven ability to understand and implement multi-component integrated solutions
ETL experience with data from various source systems
Experience with healthcare EDI transactions (X12, HL7 or CCDAs)
Any experience with RDBMS to NoSQL datastore migrations including schema denormalization (flattening)
Web Technologies such as: HTTP, HTML, Web Services, XML/XLST, J2EE, .net, Java/Java Scripting
System to System messaging: Structured Messaging (particularly XML, HL7 x12 an advantage) & Message queuing (particularly JMS)
RDBMS Database Technologies: SQL Query Writing, SQL Tuning, Microsoft SQL Server & Oracle platforms (must have experience with one, both is an advantage)
Understanding of UML Modelling, and Multi-Tier Architectures
Working knowledge of Server Operating Systems, TCP/IP, Clustering and Load Balancing, Issue/ Defect Tracking tool exp
Proven technical analytical and problem solving skills
Position requires up to 50% travel
Bachelor’s Degree in Computer Science, Software Engineering, a related field, or equivalent experience plus relevant IT implementation or ETL experience

Nice To Haves

NoSQL (key/value, columnar, document) based data modelling, Cassandra is an advantage
Experience using Talend as an ETL tool is an advantage

Responsibilities

Design, configure, test, and document applications based on project’s functional and business requirements including front-end design, database design, configuration of hardware and applications
Maintain and document code/configurations to ensure proper versioning
Participate and/or execute the multiple stages of testing (i.e. Unit, System, Integration, Performance, Regression)
Understand RDBMS and perform data extractions, conversions and manipulations
Preparation and maintenance of technical documentation for project team and client deliverables
Installation/deployment of completed software or demo products
Review/provide feedback on proposed solutions to be implemented
Research technology required for projects to aid in software selection and troubleshooting system errors
Assist with transitioning and operationalizing the implemented solution with the support team
Maintenance, performance tuning, and support of implemented software products
To deliver these services in a professional manner
To provide technical support and assistance to other implementers and implementation sites
Attend meetings and advise the project manager and solutions architect on technical issues, including enhancement feasibility and impact, estimates for changes, and status of current work
Support the architect in technical decisions and analyses: hardware, software, and application and architecture design