Implementation Consultant - USA Market

Agicap • Austin 🇺🇸, TX

13h • $60,000 - $70,000

About The Position

Agicap is one of the fastest scale ups in Europe, with over 8000 customers, 700 employees, $180m raised and fast revenue growth. Agicap has successfully launched in North America with the opening of an office in Austin, Texas, in summer 2025. We already convinced 100+ customers in North America and validated our product-market fit. We have built a founding team of talented, ambitious professionals and we are looking for our next talent to join our customer success team. As we scale, our vision is to build a 100+ person hub in Austin and make Agicap the global financial management solution for SMEs and Mid-Market companies across North America. Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid. Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure! Why Join Agicap? Exceptional Product-Market Fit : Our rapid global traction, major funding, and client base prove we solve a critical and universal pain point. Growth Opportunity : Be part of our founding Austin team with opportunities for an accelerated career path. As the professional service team grows, you have potential to evolve into an Expansion Manager, Key Account Management, or other senior roles. Finance and Executive-Level Exposure : Work directly with CFOs, VPs of Finance, and Agicap’s US and global leadership, building your professional network and credibility early in your career. Meritocratic Culture : High standards, ongoing learning, and recognition for impact. (Sana training on product, finance & accounting, bi-annual Agicap certification) Entrepreneurial Spirit : Take ownership, launch initiatives, and help build the #1 financial management solution in North America. About the Role As an Implementation Consultant at Agicap US, your key mission is to ensure new customers successfully adopt and gain value from Agicap, driving customer satisfaction, retention, and long-term success. You’ll manage your own portfolio of clients, guiding businesses through onboarding, training, and product adoption to maximize their impact and experience.

Requirements

• 1+ years experience in Tech, Finance, Saas, customer-facing, or project coordination position
• Strong project coordination, communication and organizational skills
• Technical aptitude: experience with CRM systems, data workflows, or digital integrations
• Curious and Highly collaborative with a proactive, adaptable, and solutions-focused mindset
• Eagerness to grow and have an impact in a high-growth, scale-up environment
• Authorization to work in the United States is required

Responsibilities

• Customer-Centric Project Management Manage a portfolio of clients, leading them through the end-to-end implementation journey.
• Define and communicate clear project plans, set expectations, next steps, deadlines, and deliverables.
• Deeply understand client objectives and challenges to tailor their onboarding and deliver ROI.
• Escalate critical cases to your manager with a structured and solution-oriented approach.
• Product Expertise Recommend and configure the optimal Agicap setup to fit each customer’s business outcomes.
• Partner with internal teams (tech, support and product) to ensure successful implementation.
• Share client feedback to help shape our product roadmap; participate in beta testing new features.
• Training & Consultancy Onboard and train users; become a trusted advisor.
• You’ll get hands-on with finance transformation for scaling US businesses much earlier than in traditional consulting or finance roles.
• Adoption & Change Management Champion adoption and customer satisfaction (NPS/CSAT targets).
• Drive change management for CFOs & teams, and in our own processes.
• Identify value expansion opportunities through workflow maturity and deeper product adoption.
• Process Excellence & Growth Shape and improve our US processes, working with European peers and local leadership.
• Maintain up-to-date CRM records and report on your portfolio KPIs.
• Collaborate with Sales, Professional Services, Product; share knowledge and own team improvement initiatives

Benefits

• Uncapped commission structure , with no earning limits
• Competitive benefits package , including comprehensive health coverage and a 401(k) plan
• Stock options available for top performers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed