Implementation Consultant - Global Trade

Thomson Reuters • Frisco, TX

2d • Hybrid

About The Position

We are an enterprise software and trusted content provider solutions for Trade, Tax, and Legal corporations. We invest in generative AI solutions to transform the way professionals work and inform the way forward. Our ONESOURCE Global Trade software helps companies manage international trade and get their products across borders and into the hands of consumers. We’re looking for smart, creative individuals to work directly with our customers and implement our software. As an Implementation Consultant, you will join a global team, having an exciting opportunity to interact with corporations and better understand how corporations are run in today’s markets. Within this program, we offer extensive training, mentoring, and guidance to help you start on the path to a successful career in consulting at Thomson Reuters. You will be trained in best practices and methodologies and gain the technical and functional skills required to participate in enterprise software projects that support Global Trade and Compliance departments. These projects include implementing enterprise software, content, and services for our customers. The Implementation Consultant will work closely with Project Managers to lead implementations of Global Trade software for corporations to manage product classifications, exports, imports, foreign trade zones (FTZ), and more. We deliver enterprise Global Trade and Compliance software that provides critical information and software solutions to companies of all sizes.

Requirements

• Excellent interpersonal and written communication skills and know how to share information professionally and concisely.
• Must be able to work effectively in a team environment.
• Proficient in working with computers and standard business software like Microsoft Office.
• Ability to work on multiple projects concurrently.
• Ability to be a self-starter.
• Creative problem-solving skills & motivated to drive innovation.
• Ability to work in a diverse work environment.
• SQL proficiency

Nice To Haves

• 4+ years of relevant work experience.
• Exposure to Global Trade, Supply Chain Businesses, Indirect Tax, or Compliance processes.
• Experience with process analysis, design & mapping.
• Experience working or integrating with third-party enterprise trade products (e.g. ONESOURCE Global Trade, Integration Point, Descartes, etc.) is highly desirable
• Technical knowledge of databases and programming languages like C# and/or VB.NET.
• Experience creating and executing test cases and test scripts.
• 10% travel, as needed, to client sites for project kick-off, offsite training, and industry events, and assist with implementations.

Responsibilities

• Interact with Global Trade, Compliance, and Technology professionals in Fortune 500 clients.
• Lead requirements gathering sessions and formulate design/solution documentation.
• Engage with other internal teams, such as Product Management & Engineering within Thomson Reuters, to deliver end-to-end solutions.
• Delegate project tasks to other project members to ensure delivery of all related requirements.
• Prepare and execute test scripts and test cases.
• Explain system issues/problems and solutions to Global Trade, Compliance, and technical staff.
• Work with clients to translate their business processes and policies into our Solutions.
• Complete tasks and take project ownership with limited supervision.
• Perform technical or functional roles on medium to large projects.

Benefits

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match.
• In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.
• optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree