Supply Chain Analyst II

Owens & Minor • Richmond, VA

6d • $60,000 - $90,000 • Onsite

About The Position

Responsible for supporting customer implementation events within both the new account and existing account spaces. Works closely with internal implementation project managers and other cross-functional teams to ensure the customer is prepared to successfully use the OM portfolio tool for which they have contracted. Works on projects and project-related initiatives as assigned by leadership including pre-go-live, go-live and post-go-live activities. Travel to assigned customer accounts to do this work is required and is estimated to be up to 65% of the time.

Requirements

• Travel to assigned customer accounts to do this work is required and is estimated to be up to 65% of the time.

Responsibilities

• Assist in implementation projects at customer locations by conducting various pre-go-live, go-live and post-go-live activities including pre-scan, physical inventory, training of clinical team, supply chain team, and management level personnel.
• Evaluate existing customer processes to identify any potential process concerns or modifications needed for technology platform to work successfully.
• Participate in project team calls and provide information and observations of progress, action items, potential concerns and barriers.
• Collaborate with teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts.
• Present functionality, upgrades and modules to customers as part of a new customer event, existing customer event or at request and approval from leadership.
• Monitor customer satisfaction through various interactions and presence at customer location; address issues and escalate any identified concerns to project manager or leadership as appropriate.
• Performs other duties as assigned

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed