Implementation Administrator (On-site)

BeneconLititz, PA
Onsite

About The Position

Responsible for the application, coordination, management and continued development of the processes involved in bringing new members into Benecon’s consortiums. Coordinates related activities cross-departmentally as well as of the following parties: consortium members; staff professionals of any partner firm working on a consortium; insurance carriers serving as claims administrators; and stop loss insurance carriers.

Requirements

  • Bachelor’s degree and minimum 2 years’ experience (with self-funded plans preferred) required, or minimum 5 years’ industry experience in positions with demonstrated increasing levels of responsibility.
  • Current, valid Pennsylvania resident insurance producer licenses to sell Accident & Health and Life & Fixed Annuities insurance required or be able to acquire said licenses within 6 months of hire.
  • General knowledge of self-funded insurance principles and practices required.
  • Highly skilled in time management to facilitate involvement in multiple projects.
  • Requires developed analytical, decision-making and problem-solving skills.
  • Must be detail-oriented and thorough.
  • Must possess the ability to work independently.
  • Ability to establish and maintain effective professional relationships with management staff, peers and the public required.
  • Excellent computer skills and proficiency in Excel, PowerPoint and Word required.
  • Excellent communication skills in both verbal and written format required.
  • Must be able to consistently demonstrate a confident and professional demeanor.

Responsibilities

  • Serves as primary contact point regarding implementation process for new group members, partner firms, third-party administrators and other internal divisions.
  • Coordinates implementation activities by ensuring internal and external consortium partners adhere to previously-determined processes.
  • Analyzes needs of client and internal and external consortium team to ensure billing and reporting processes are implemented appropriately.
  • Coordinates implementation activities of insurance carriers serving as third-party administrators.
  • Lead implementation meetings via conference calls.
  • Conducts in-person implementation meetings when needed.
  • Responds to all inquiries, problems and concerns related to the implementation process of the new consortium member.
  • Establishes and maintains project communications.
  • Identifies project issues by engaging supervisor and other appropriate resources, both internal and external, to provide prompt and accurate resolutions.
  • Verify implemented benefits match what was sold.
  • Develop and maintain effective relationships with staff professionals of partner firms working on a consortium; insurance carriers serving as claims administrators; and stop loss insurance carriers – measured through feedback.
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